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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 7,038 reviews
  • Rated 2 out of 5 stars

    Not what i expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had really high hopes but i feel the portal was not what i expected. Was hoping it was capable of streaming away form home alot better than it does. This is truly a handheld for the house completely useless when your away from home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible and slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible doesn’t work properly and so slow. Must have really high speed WiFi or it’s just useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst device ever bought from Best Buy Ps portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was an open item it’s missing charger manual and it also stinks weird it was a present and know I can’t return item because of their 2 week policies . I’m a stuck with this used product the stench is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not wasted your money on this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend it, you cannot use it if you are far from home, perfect for playing from the comfort of your bed, but either way you will experience lag.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems from the beginning I didn't receive my delivery then replacement came too late had to return

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    It has potential DISAPPOINTED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for 1 whole day ans the connection is so bad. It lags and disconnects. You cant play any games without constantly having issues. Huge FAILURE!!! DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool thought.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool idea but a complete waste of money. Would not recommend for anyone until you can actually download games to the device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is trash if you don’t have excellent WiFi would not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choppy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can do better, psp outnatches this any day. Put a little bit more effort into it and really could start a whole new market behind this with the right added features and a couple tweaks to the software

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Inconvenient

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that you have to be paired to the PlayStation it makes it very inconvenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely laggy and overall a complete letdown by Sony

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient but not very useful when your not traveling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stream games from my ps5 reliably. I can stream games from the libriary available to ps plus members, but not from my ps5. Ive tried all the different settings, unpluging the hdmi. It just doesnt work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very satisfied. It’s a great concept and the display and function work great but its not practical as it can’t be played on public WIFI so it defeats the whole purpose of it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant play unless your system is on and it constantly disconnected from my playstation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    SAVE YOUR MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible device !!! save your money !!! Use your IPAD / IPHONE for remote play Running 2GBSP & hardwire and literally next to my system and this garbage devices always lags & disconnects

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good purchase it does not work like a handheld game. You need a PS5 and if you don’t have one, then you’re gonna only be able to download games and that requires a membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dnt get for COD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues with it tryping to play COD. Its ok at the house, but when im nit home, it is useless. Lots of error messages. Then, got thise fixed. LOTS if lag gir high speed 1st perdon sh-**ter games. Will be returning it. Peopke comnebting hiw amazing this is? A lot of tyem got the item free. Do not recco

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I hate waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     dislike it because u can use anywhere u have to use it at that is dum if u make something like do like the psv or like switch can’t even play game out side come on no wonder switch makes the top seller 

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hand held

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works near the console Can't be used at the same time as console

    No, I would not recommend this to a friend