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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7037 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 7,037 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just as advertised. Its not a stand alone consoled so u need a ps5 and u have t. have good upload speed on ur internet doesnt matter u have a 1gig thats ur download speed and if u dont have a good upload speed then it will lag alot so make sure you actually know what ur talking about and doing before you get one and complain that it does excatly whats its soppost too lol

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great device for couples

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for playing around the house. I battle my wife for the living room tv and this has allowed me to game a lot more than before. However it has not worked well for me on any wifi source outside of my home wifi. Hate that it doesn’t have Bluetooth built in. I just got the new PlayStation pulse explore earbuds, so we’ll see how well those work with the Portal. However, that shot up the overall price i paid. I wouldn’t have bought the headphones if this device had Bluetooth. I feel like Sony messed up there.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation is the best good sound good quality I'm sure I could buy them one more time

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A good product but dont expect portable gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is meant to be used for streaming your ps5 on a local wifi network but the signal has to be strong in order to play games smoothly. If you dont have a good wifi signal in your house or wherever you’re gonna be using this device, then gameplay is gonna be rough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical about this item at 1st, but the best buy employee helped me see why its a good purchase for a gamer such as myself and they were 100 percent correct... i love everything about it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cuts you off the game if you lose WiFi connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Reminds me of my PSP back in 2007. I just don’t like that if I lose WiFi connection it kicks me out of the game asap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced screen is huge great Awesome Purchase two of this item

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    This is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hard to get but worth it. Sleek, portable and decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, even in Open Box, good screen and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product (If you know what you're buying)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is a fantastic product, so as as you are aware that you NEED a PS5 and you NEED good Wifi. If you have both of these, you will have a great time with this product. Honestly, for my situation (I am not in my apartment very often), its the perfect solution as I can log into my PS5 and play Spider-Man 2 or God of War remotely. For $199 its pretty good value for the product you are getting in return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy for gamers!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal has evolved into a must have to gamers. Cloud gaming has changed the game for this device. Now you don't have to have a PS5 to play this. A++++

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great device while at home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. makes playing away from TV possible. connecting can take a bit sometimes. No lag quality issues while on wifi but definite issues when I used it with my phone as a hotspot lagging and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Love being able to game anywhere!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS5 remote player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love being able to play my ps5 oh the go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth the $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the backbone prior to getting the Portal and let me tell you the difference between the two are dramatic! I love the feel of the controllers on the Portal and the screen is much bigger than using my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I got this wonderful game play wish I would have gotten this sooner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic. My son loves it so much. It’s great for him to go and honestly a great thing for your buck. Thank you Best Buy for excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I was ready to returen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the PlayStation portal, I was ready to return it but when I change a couple of settings on my PlayStation five, it’s worked smoothly and having a good Internet service also helped that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great with a strong connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on home wi-fi obviously. I was worried about playing remotely, but I have had no issues playing at my parents' house on their Internet connection. With other people in the house always monopolizing the TV, this device is great for still getting some gaming in.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    One Condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect if you want to play on the go, but to get the most out of it, your PS5 needs to be connected directly to your router via ethernet cable. Other than that, I like it!

    I would recommend this to a friend