Customer Ratings & Reviews

Connection was horrible, all the online games were glitching

I’m sure that this is a good product if you have reliable Wi-Fi, but if not, definitely avoid. I got this so I could hang with my roomies when they wanna use the tv, but the experience is choppy at best and downright unplayable at worst. Pretty much only use it for bg3 and persona. I highly recommend testing out remote play on your phone or computer before purchasing this, wish I did.

Small screen and soft joycons. If you pkay on an edge controller do not buy this

For 200 its a bit much for what it can do. Id say 150 would be fair. A huge factor is internet quality and speed. But i reccomend if u wanna lay amd play in bed or couch. If kiddos using tv.

He loved all of his Christmas gifts. He was more than excited to see all of his new toys.

I like it but it does have its limitations for sure.

Was able to buy one online yesterday, and this morning, I got an email saying that the item was canceled. Pretty frustrating. Customer support said it was canceled because the item isn't available. Also that I should drive to the store to order it in person. There seems to be something wrong, with this process. If i was able to "reserve" or "buy" one it should not be cancelled. Anyways, shoutout to best buy for my 1st world problem. They dont care and this comme t will go nowhere

First one I got had a joystick issue, which is very common in this console generation. Besides that I’ve been blown away by the quality of the device.

All the people complaining about it selling out, need to stop… it was available on PlayStation.com for months and just sold out a week before release you guys snoozed stop complaining

Its a really good product. I just wish you didn’t have to have a PS5 to use it. I was hoping it was like the Nintendo switch where you could use it like its own device

Fathers, you already know. Ladies, make your man extremely happy by buying him this.

Purchased for my son as a Christmas gift. While he does love it, we all thought it was portable and could be taken on the go. It still has to be close to the actual console. All in all its a nice size console and we are mostly satisfied with the purchase, just wish it was fully remote.

Imagine buying a brand new top of the line 8k TV from Sony or Samsung or whoever, but the sound is 1 second off the video on all media, no matter what. That's what this product feels like. Very expensive and very limited (no blue tooth, no android or other equivalent.) I have Verizon first, gig connection and the amount of crackling and stuttering in the sound and video is ridiculous. Plus if you just tap a directional button in the menus or enter a letter in a search field and you happen to enter a lag field, it registers as multiple presses which makes menu maneuvering or entering words VERY annoying. I unfortunately preordered mine direct from sony and thought firmware updates would help alleviate the issue but nothing yet! Stuck with a $200 paperweight.

might make you upgrade your wifi router. i stabilized my connection within my home interference going from Orbi wifi 6 to a Deco AXE4500

At first I didn’t get how to play it anywhere in the world but thanks to TikTok the portal was most definitely worth every penny

Love it! Best buy had this item in stock and ive been waiting forever to get it! They were great and i love this product!

It’s great on those days after work where the couch just isn’t the vibe and your bed isn’t in the same room as your PS5!

Very satisfied my grandson love it everything was easy to set up

The perfect Christmas gift for my husband! He’s obsessed with it

Works well whether your home, office, or out on the road just need to have a strong wifi signal. I use my Hotspot from my phone and have had any issues