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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7037 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 7,037 reviews
  • Rated 5 out of 5 stars

    Great mobile ability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand's. Vivid screen and it’s so big. Love how simple it is to use with good WiFi of course.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No protection plan offered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I own the white version and my dissatisfaction comes with just now picking up the black version that just got released. Best Buy in Parker Colorado allowed me to put a protection plan on the white version but when I went to go buy the black version, they don't offer a protection plan for it. I'm sure it's just a typo, but I'd really like to have a protection plan for my purchase. Hopefully they fix it soon so that I do not miss the grace period To add in a protection plan. Definitely pay attention when buying the new black version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pS portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been great addition to my PlayStation setup. Works far as long as a ok WiFi connection is available

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Doesnt work outside home network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt work outside of your home network without having a degree in rocket surgery. So unless you ONLY want to play at home where the system already is.... it may not be worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I got one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one last night and picked up this morning. Cant wait to give to my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal is a great buy! Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is ergonomically excellent! It was a worthwhile purchase, especially since I travel often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of great information I created a bestbuy account so that I can get updates on when this product is in stock thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is gorgeous. Feels great. However the WiFi capabilities are horrendous. Wouldn’t even stay paired to my PS5 from 4 feet away. If you are looking for Switch/steam deck device for PlayStation, this is not it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea that it mirrors your system. It’s a handheld that has to stay home with your system on. For some reason (my fault I’m sure) I expected for it to be playable outside. Might be good for young kids that can’t go outside, ever!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy portal experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product with before time delivery! Will recommend Best Buy for their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice pice the only bad thing is I have 3 more kids that want one and you guy have no stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient- I play this on my bed while my plays ruin is downstairs - graphic is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS PORTAL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, make sure you have a decent wifi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service like always and fast and easy shipping as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire can’t believe how great it plays and how smooth the gameplay is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool little device if you can get it for retail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every bit of it especially when your trying to by pass time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait and a great investment. Glad i was able to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no latency issues like I've had with backbone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the screen comes with the one for $200? I see one for lesser?

    No, I would not recommend this to a friend