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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 7,043 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is good but not for online game play as even with the best internet connection it will cut off stream.Also for people without P5 they can play stream games for about $18 or $20 a month only.The is nice details everything display is great batter last for about 4 to 5 hours so far since playing

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    great device for on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i travel a lot for work and it is not always possible to bring the entire console query c me. being able to play playstation exclusives and utilize my playstation 5 while away from home has been an awesome experience. recent updates to this unit has also made it possible to cloud stream the available library that comes included with a PS Plus Premium membership, providing a more consistent quality than remote streaming, also making it so this unit can function as a standalone device without technically needing a PS5 to use, as was the cade prior. i give this unit an 8/10 rating for it's functionality, quality of build, and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Soild on the go gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i can say about the ps portal, its good for casual on the go gaming. Story based games isnt too bad. If your looking for on the go competitive play type of experience this isnt it due the fact of input delay depending on your internet connection but most of the time itll be decent. Its a good streaming device

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because I have some games I like to play handheld, as they are easier to see. I love Stardew Valley, but I always feel like I'm squinting at the TV, and this makes it more enjoyable. I was a little worried about hand pain, as I do have hand and wrist issues, but it's surprisingly comfortable to hold and not too heavy. So I have no problem playing for hours at a time. You do need to have your PS5 on in order to use remote play, but they do offer an option of cloud gaming with one of the higher PS Plus subscriptions, so you technically wouldn't even need a PS5 at all if you decided to go for that option. Battery life could be improved, IMO. You get maybe 5 or 6 hours of play on one charge, which could be annoying if you're travelling. Overall, though, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Said no initially, Now yes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard about this during the summer, I said there’s no reason for me to need or want one with my wife betting me I would. Fast forward to November, the Portal was released and I was recovering from surgery. I couldn’t go to my cave to play my PS5, and I suddenly realized a reason to want and need one. She won. After a pure stroke of luck, I managed to get one. It has linked easily to my PS5 each time I’ve turned it on and I have experienced very little lag, only an occasional hiccup when the internet traffic is high in my home, but no interruption to the overall gameplay. My main gripe is I’m old school so the majority of my games are disc based, meaning if I want to play NBA 2K, Madden, Spider-Man 2, etc., I have to go and insert the disc. However, that’s not the fault of the Portal. Download from now on! The screen looks very good in my opinion and any complaints are nick picky. The speakers are surprisingly good and louder than expected. Incidentally. I have a pair of Sennheiser headphones connected to a dongle and plugged into a port on PS5. When the Portal connects to the PS5, I turn on the wireless headphones and listen through them while playing. The wireless range has worked even with the distance between the rooms, so there is a workaround for lack of direct Bluetooth. 4 stars instead of 5 because there is a wealth of potential with the Portal, so Sony needs to stop playing with our emotions and come with it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Do yourkids always use your tv?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have excellent wifi? And do you often find the tv your PS5 is connected to hogged by other family members? Then this is for you. I find that runs really well about 60% of the time where it's gorgeous and HD looking, about 30% of the time it runs well enough, and 10% it looks like a blurry drunken potato. Your wifi will effect this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Portal’s a win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s - Smooth streaming experience if you’re paying for it. Remote play works great. Screen is amazing. Much lighter than you’d think. Buttons and sticks feel great. Drawbacks - Speakers aren’t awesome. Sony not allowing traditional Bluetooth connection for wireless audio is dumb, especially considering their pulse options are terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the PlayStation portal for about two months now. I can honestly say that I love it. I had the backbone which I used with my phone, and this is 100 times better. The screen is large and has amazing picture quality. As large as it is, it doesn’t feel too big while playing it. I highly recommend this to anybody who wants PS five as a handheld. You have to link to your PS five to use it, unlike other handheld devices. But it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a big screen & works great. Pretty light compared to other handheld devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 5 out of 5 stars

    Great Handheld, only getting better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal sometime last year thinking it would be a good device to have and use while kids or wife watched whatever shows they wanted. For the most part for the it performed fine. Some connection issues at times. I tried playing online game like Helldivers or Fortnite but the lag was a bit to much for it to maintain a stable connection. Even trying to play single player games it would struggle. Now my set up may not be the best; the router and WiFi is on the first floor at one side of the house while i usually played on the portal upstairs on the other side. Fast forward to today with updates from Sony the connection is much more stable. I can play anywhere in my house, i even took it to my in laws which is a good 30ish miles away and had a great connection. And this is all with playing/streaming from what’s on my PS5. I haven’t tried the cloud gaming yet. So i totally recommend this device. It’s only gotten better and i can see Sony keeping it updated for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Solid portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a father of two. My time on the TV is limited to when it's not showing Disney +. If your PS5 is connected to a wired network this device runs flawlessly. For my use case of being able to play my games in my house without using the TV this is perfect. Even considering the price of the PS5 it's still way cheaper than the new Legion GO and the flagship version of the Xbox ROG. It plays incredibly smooth, I haven't noticed a frame rate drop, and only the very rare drop in visual quality

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Freedom to play anywhere

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to not be able to play or deep dive into a game cause I would be in the office/man cave for hours. This device allowed me to stay connected to the family and be in other rooms. Well worth the purchase for this Dad that still loves a great RPG like Assassins Creed, Spider-Man and Jedi games. Playing my games in bed while the wife watches a show I’m not interested has kept me out the doghouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy portability, incredible screen quality, best gift for my hubby

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation Portal. It’s a great handheld gaming system, especially if you already own a PS5. The screen is beautiful, the controls feel just like a regular DualSense controller, and it’s super comfortable to hold for long gaming sessions. Being able to play my PS5 games from anywhere in the house is a huge plus. That said, there are a couple things to keep in mind. Your PlayStation has to be on (or in rest mode with remote play enabled), and your experience really depends on your internet connection. If you don’t have strong, stable Wi-Fi, it can get laggy and impact gameplay. With a solid connection though, it runs smoothly and feels almost like you’re playing directly on the console. Overall, if you have reliable internet and want flexibility to game away from the TV, the PlayStation Portal is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Almost perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it does everything it states. It can be a little laggy from at the start but 98% of the time is great. Give a 4 star just because now having it I can see the potential of what it should do. If it had any kind of offline game storage, even if it was for classic games it would be amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    amazing console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer for both casual and hardcore gamers. With its sleek design and vibrant display, it offers a seamless gaming experience that allows you to access your entire library on the go. The intuitive controls and responsive gameplay make it easy to dive into action, whether you're at home or traveling.One of the standout features is the remote play capability, enabling you to continue your gaming sessions from anywhere. The rich audio quality enhances immersion, while the built-in voice chat keeps you connected with friends. Overall, the PlayStation Portal delivers an incredible blend of portability and performance, making it a must-have for any gaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very user friendly i would buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation PSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good graphics and awesome gameplay. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says, convenient to use PS5 all over the house, controls are great, screen is great. Beware though, you cannot use streaming services on it, that is stated in places but easy to miss, still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 4 out of 5 stars

    Great with a solid wifi connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I’ve had a great time with this device. Pros: with my solid internet, I noticed little to no lag while playing games. Screen looks really good for an LCD. Ability to enjoy PlayStation games with all the DualSense features, and portability to play games throughout the house. Cons: Battery life is not great (somewhere around 2 hours), requires a solid wifi connection.

    I would recommend this to a friend