Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,043 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Happy son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the the first day he opened it my son has been love with his portable, it was delivered on time, service was excellent, and working perfectly. Thanks great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Unplugged Gaming I didn't know I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my PS Portal for a little over two weeks, and all in all, it has exceeded my expectations. Playing at home, I’ve noticed very few signs that indicate I’m not playing my games natively on the portal. The picture on the display is crisp, the sound is pretty loud, and the build feels premium. The handheld experience is in a league of its own, in my opinion. The screen size, the familiar feel of the Dual Sense controller, and the haptic feedback almost feels like I'm playing on my PS5—minus the obvious screen size difference from a TV to an 8-inch screen. The PS Portal has given me the freedom to play anywhere in my house without the hassle of setting up remote play on my phone, laptop, and a controller. When my wife is watching her shows, the portal makes it easy and convenient to have the option to play. It’s a win-win for gamers like me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amzing product Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do reviews that much I'll make it short and sweet but this thing is awesome I should have got it a long time ago I am happy with my purchase game on

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Weak connectivity (small range) and Lag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is unfortunately not a great option for FPS gamers due to several limitations. The most significant issue is noticeable input lag, which makes precise aiming and quick reactions difficult. This problem is compounded by connectivity issues; even with a strong connection (my internet 500 mbps) to the modem, the Portal tends to lag whenever you move even slightly away from the router. These combined factors make playing fast paced, competitive FPS games on the Portal a frustrating experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The PSP is worth it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not to expensive for the value to play good amount of games from cloud. played games from my ps5 no issues bit you must have a strong internet connection. Great when you want boot the kids off the family tv and they can still play ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers who want to game but can’t because the TV is occupied, sleek design that feels great in hand, great quality and a very nice screen. Just make sure you have good internet before purchasing or else this product is useless.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Keep on gaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Device that no one asked for but definitely needed. I'm a father of 2 and i use this while they sleep. It feels great, fast response and my favorite factor is the big screen. It is not the same as my OLED C1 LG but it gets the job done. I highly recommend it. Worth $200 plus the tax

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Handheld from Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal so far. Connecting to the PS5 is seamless. I have very little lag due to my console being connected directly with 1 Gig Internet. Even outside it runs pretty well. Ive played god of war Spider-Man 2 and 2k on it and they run with ease. I’m hoping in the future there is cloud gameplay so you don’t always have to install a game on your console to play on the portal. This is perfect for when you want to continue gaming but don’t want to be so involved on the couch and causally game home or away. Battery life is decent. I played about 5.5 hours before the battery indicator went low. Charging takes a little while so if you can plug it into a fast charger block it charges in about 2-3 hours which you can go back to console in the meantime to play your games. Overall great product. Can’t wait until GTA 6 comes out next year. A lot of ppl will find more use when that game drops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It works as a stand alone, he takes it to work with him daily to use. Good battery life super sleek and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fully console experience in the palm of you hands

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all Dads out there, the PlayStation Portal is a solid option for remote gaming. It connects seamlessly to the PS5, allowing you to play your favorite games away from the main TV when it is occupied by Bluey or Sesame Street. The screen is sharp, and the controls feel just like a DualSense controller. However, it’s limited by requiring a constant, strong internet connection, and it doesn’t support cloud gaming or local apps. Overall, it’s great for PS5 owners who want a fully console experience while their main TV is occupied or while laying in bed, but some limitations may not make it ideal for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This is an amazing device!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! Did not know if I would use it much when purchased, but I use it all the time, and the screen is bright and big! Can't go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Smooth, Convenient Way to Extend PS5 Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been a surprisingly great addition to my PS5 setup. It’s designed for one purpose—remote play—and it delivers that experience with impressive consistency. The 8‑inch screen is bright, sharp, and responsive, making games look far better than I expected from a dedicated remote‑play device. Colors are vibrant, motion is smooth, and the overall image quality feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    A Good Gadget for Gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT a PS5 dedicated Switch. It doesn't travel beyond the boundaries of your home WiFi network. This is made clear in the literature, but often overlooked. That said, it is nice to be able to access the PS5 from anywhere in the house and at anytime, especially if the PS5 is connected to a TV that is used for other purposes. This means that no matter who else is using that TV at the time, you can still play your PS5 games. The unit, itself, has comfortable and familiar controls, and the screen is vivid and easy to view over an extend play-session. If you have strong WiFi through out the house, there is little if any lag or stuttering. I think of this item as a "gadget" to help extend my opportunity to access my PS5. It also helps keep the peace when there is a conflict between the TV watchers and the gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Device if You Have Family/Kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this device works perfectly for someone who has family/kids. Personally for me, I can't be in my gaming room all day when I have a wife & a kid. My wife & I co sleep with our son and it would be selfish of me to go to my gaming room everynight while my wife is stuck in bed with our son. There are times where my wife want's times for herself which mean I'll be putting my son to sleep instead of her. Now, there are a lot of people bashing on this device because you can already remote play with your phone/tablet and I've been doing that with my phone using the Backbone. Here are two things that I like about this PlayStation Portal over using a Backbone. 1) The screen size is bigger. My phone is only 6.3" so having that 8 inch is a plus for me. I personally don't care that the screen is an LCD that doesn't bother me at all. 2) Being able to use a Duelsense controller with all the heptic feed back is a plus. You don't get that feeling using a Backbone and to be honest. My hands gets fatigue afte about an house using a Backbone where else I don't get that using the Playstation Portal. Yes! you can connect your Duelsense to a tablet and get a bigger display than the PlayStation Portal, but you have to place your tablet on a table. You can't lay in bed with a tablet while using your Duelsense which is where this PlayStation Portal shines to me. IF YOU DON'T HAVE A FAMILY/KIDS THAN THIS DEVICE ISN'T FOR YOU. NO REASON WHY YOU WOULD WANT IT UNLESS YOU WANT TO.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation portal remote

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote! Great quality and very easy to use. Light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. game play is not glitchy at all, loads as fast as my PS5. I am a little disappointed that if you travel with it you have to use wired headphones, as there is no BT capability. I would also recommend getting a screen protector and silicone case if you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as good as I expected but will do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this learning that they've added the cloud streaming update. It's still in BETA so the cloud library isn't too impressive. Let's talk about a few things. Connectivity - I have a pretty strong wifi signal at home. Playing in the living room using remote play with the PS5 within 6 feet, there is little to no lag & not too much graphical flaw. I have also connected using hotspot from my phone away from home. Though not perfect, it works. There is a slight lag and graphics were choppy (connecting to PS5), so i'd recommend maybe just a 2D RPG. I haven't had a chance to connect it at another location outside my home using a strong wifi signal yet, so I will update my review in the future. Bluetooth connectivity (headphone/earphone options) - This is a negative for me. You have the option to use a 3mm input jack or ONLY the Playstation PULSE earbuds or PULSE headphones. I have the pulse 3d and was disapointed that i am limited to connecting that using a 3mm jack only to the system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Conveniently play PS5 anywhere in your home!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PlayStation Portal. So easy to pick up and play all my digital PS5 games anywhere in the house. Wired connection from PS5 to the router helps latency immensely. When I’m playing at home there’s practically no latency, feels like playing directly on the console. Outside of the house there’s a little bit of lag but my brain quickly adjusts to it. Ergonomics feel great, it’s lightweight and easy to hold, no hand cramps like playing on the Switch. Battery life is decent, I can get about 4-5hrs of gameplay on a single charge. It came packaged really nicely. Overall a fantastic product and has me playing my PS5 more than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    When it works, it is Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is the best accessory to the PS5! Depending on your internet setup, it may not always be able to connect to your PS5 in every room. But for me, I have the PS5 hooked up to a Ethernet in one room. And then I play in another near my router and 90% of the time I have no issues and love being able to play my Playstation games in front of the TV.

    I would recommend this to a friend