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Customer Ratings & Reviews

$330.33

Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,726 reviews
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Good start but lots of room to grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity isn’t always great. Has potential if they can improve the connectivity and reduce lagging when connecting directly to the console. Works well with the streaming beta with little lagging even on mobile hotspot. However, the selection of games you can stream is very limited. Also when streaming games don’t always save.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it being refurbished i coulnt tell the system seemed brand new no scratches works great quick and screen is so bright.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the update I have been able to play it more. The ability to take it anywhere makes it a plus as well. I highly recommend anyone that doesn’t have it should definitely go get one, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS Portal a gem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is a necessary accessory for the PlayStation ecosystem. It’s really good for when you don’t want to have your TV on, but you want to play your titles. I love the high-definition screen and the features it provides. For example, it has the same rumble feature and most of the features of the PlayStation game controller. If you’d like the convenience of playing your games remotely as long as you have a robust Wi-Fi, I highly recommend this device as a great addition to your PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end quality, you can play anywhere and very convenient. Graphics are amazing! One thing I would suggest would be amazing if you can play it without having to leave your ps5 running all day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portable. Having this I can now play EA while being in bed lol.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pretty dang great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to buy this as it's wifi only and wasn't sure how much I would use it, but as it turns out I use it all the time. When the family is watching something that doesn't interest me I grab the portal and am all set. If I'm travelling I can connect it to my hotspot and stream games without issue. There are the occasional hiccups, but mostly it works like a champ. I love the ergonomics and the screen. Having dual sense is also rather awesome. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome. No ps5. Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while. I love it. Don’t hesitate to purchase this device. I’ve played so many games without needing a PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    surprisingly capable device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually a fairly solid device that has surprised me. It can still be better. For the price and the functionality, it is pretty impressive. What really surprised me was that I was at my friends house 50 miles away in the next county. He has very good internet and solid wifi connectivity at his house. I was trying to show him the thing by connecting to his PS5. And that did not work well at all, in fact it got stuck and I had trouble getting out of an error screen. Then when I finally was able to get back to the home screen, it did something I wasn't expecting. After about 30 seconds. It told me that it had connected to my PS5 back home. A bit surprised I connected and proceeded to play a Contra demo, which requires some decent quickness to play the game well enough to beat it. And then I showed my friend the FF7 Rebirth demo, set the game to performance mode because there's no point playing a 30fps mode when the resolution is set to 1080p. And it ran at a slightly stuttered 60fps mode. Some odd artifacts from time to time, but overall. I was playing a very nice high production game at a very smooth framerate. My friend immediately took notice and became interested in the device. Obviously it boils down to you being somewhere with a good wifi connection and also having a good overall inter et connection. But for $200, you can play some really nice games that run good enough to actually play them. The only thing I am still disappointed is the battery life. Bit eventually you will go somewhere where there's a wall plug

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent accessory, but may not be useful for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the PSN streaming feature, this becomes extremely valuable since then you can continue using this independently of the actual Play Station, so you can stream something directly while the PS is being used for something else. The screen is a decent size, and the controller still manages to feel very natural despite the wider grip. I personally found playing racing games difficult just because of how I move my hands, but RPGs especially are super fun to run on this. That being said, my brother returned his purely because he hardly used it. It is somewhat of a niche for this to actively be used. If your usage is still primarily the main console or you don't move around enough to justify this, then it will just gather dust. So I think it's worth checking out your play flow to see if it's actually useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal gang

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the playstation portal. It’s comfortable to hold and convenient to use around the house especially if you have kids. One downfall is it doesn’t connect to the PlayStation sometimes even when on rest mode. So make sure you got somebody home to restart your PlayStation, in case you can’t connect away from home. I played Spider-Man Miles Morales flawlessly along with Mortal Kombat 1. I can’t wait till they add cloud streaming. 

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best of the Best PS Portal and PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with My Playstation Portal is the best purchase I make is Best of Best from Sony Playstation 5 companion Controller Handheld is Best Handheld for Travel to other city or State

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect device for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente device good quality screen not heavy im happy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Surprisingly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal surprised me with how much I actually use it. It's perfect for when the TV is in use and it connects fairly easily so I can play even if I can't use the TV I have it hooked up to. It does occasionally struggle to connect due to you have to be fully signed into the console first but most of the time it only takes two or three tries to get it to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great never had a problem. Connects every time without a problem as long as the WiFi is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and with the streming feature i can play at home without having my ps5 on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Gaming on PS5 anywhere in your house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming on PS5 anywhere in your house! Loving it so far, i haven’t experience any lagging my internet speed (1000mps upload/download). I also owned the backbone the phone screen is just too small for me to enjoy gaming. The vibrant screen delivers an immersive gaming experience. The only downside for me its a bit heavy. It can be a bit burdensome during extended gaming sessions. Overall I love it I wish PlayStation will roll out an update with web browser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. I was able to play it without the PS5 console because I had the PlayStation app. However, I did get the console for my birthday which made it a much better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much improved with 4.0 Software Update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Portal on release day and ended up returning it after a week. Software issues led to lots of stuttering in games, especially in scenes with lots of panning & motion. Control was nearly unplayable for me on the original system software due to this issue. After a major software update (4.0) I heard these issues had been fixed and decided to give it another try. I'm happy to say that my experience is drastically different this time around. Games run near flawlessly and I don't notice any of the original issues that plagued the system on release. Some open world games with lots of foliage (FFVII Rebirth) may still show slight signs of compression when the screen is in motion, but in terms of response times when buttons are pressed it feels really good. If I had to critique the system, I wish the battery lasted longer and that the controller vibration was closer to the PS5 controllers. The vibration feels less precise overall.

    I would recommend this to a friend
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