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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 7,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my son to use around the house AKA in the restroom or sitting in the livingroom. His worked as intended. I decided to buy one for myself and take to work to mess with during downtime. I was worried about internet connection, lag and overall functionality of the device. I left my PS5 on rest mode got to work and at lunch linked the PSP to the internet and it only took a few seconds to connect. Now, the wifi at my work sucks but the games played flawlessly with no delays, lags, pixelization or disconnects. I played the downloaded ninja turtles collection from the monthly games for about 10 min and I played Star Wars Outlaws for about 20 min. No problems as of right now. Im guessing that for others that had trouble it was user error because i was ready to return mine if it didnt work as intended but it did work so i will keep this in my desk for when ive got downtime and or just need something to distract me. I will update if i have problems down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for ps users. Quality Sony hardware and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Beautiful portable device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this thing for a while. So happy it became in stock and I was able to purchase one. Ever since it arrived, I have played on the portal 100% of the time. I prefer playing handheld on this large beautiful screen. TVs give me a headache so playing on the portal has allowed me to play my games more often. I can finally forsee myself getting through my backlog. This is a must but product if you own the ps5 and want to play handheld. I haven’t had any connection issues while playing. I use T-Mobile home internet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS.Awesome.Player experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portable Black is sleek with impressive screen quality. I purchased the offline gaming package to stream cloud gaming, and it’s awesome! The game library is diverse, making it perfect for gaming on the go. Definitely a great investment for portable gaming lovers!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Muito bom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produto de ótima qualidade, gostei muito, fácil de conectar, fácil de jogar e imagem muito boa

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for playing around the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amzing, look similar to OLED diplay and controlers feels great. Battery life i good and didn’t noticed lag inputs while playing FIFA and Fornite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the portability of the PS portal graphics are good and it’s easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back in black!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the original but a friend of mine wanted it and I wanted the back one. Sold my white one and got the black one. Good product. Love being able to let the wife watch what ever reality show she wants while I get to game. Do not regret getting this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Sooo close!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Good addition to ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about this product because I already owned a Steam deck. Having decided to try it, I was pleasantly surprised. Good battery life, pleasant grip and vibration. The screen was also a pleasant surprise, although it is not OLED. If you also do not always have the opportunity to play in front of the TV, I recommend giving the product a chance!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but finicky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good when it works. You definitely need a strong wifi connection, not highly recommended for online multiplayer games because it’s going to have lag, as expected from any streaming. Build quality, sound and image are very good. If you heard about the small analog sticks, it’s not so much like the switch, to me it more just having a longer distance to reach the end of any direction when you move it, which makes it a weird sensitivity learning curve, noticeable difference from the dualsense remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than I expected.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect to love this thing as much as I did. It runs shockingly well and way better than I expected a streaming device to. I’m genuinely impressed how well it works with any game I’ve played on it so far, from fps, RPGs and even MMOs (FFXIV). There’s nothing more I can really say about it. It just works. Just keep in mind, as with any and every streaming device, your experience and enjoyment with it will depend on your ISP. If you have a good internet provider and speed, your experience will reflect mine. If your internet isn’t quite up to the task, your experience will most likely not be as robust as mine is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing when you're away from your ps5 but Still looking.To play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So convenient to be able to play my ps5 games when all the tvs are being used up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Operation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I wish it were able to operate better when further away from home , but I truly love it. It’s nice to be to play not in one area.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They updated the system, and it works excellently the battery also lasts longer, it doesn't drain when you aren't using it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    A flawed but great device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me preface this by saying its a good device. It feels good in the hands. Its not heavy but it doesnt feel cheap either. Im not saying you wouldnt experience some damage if you dropped it but it should hold up to normal and wear and tear. Why i cant give it 4 or 5 stars is that the device lives or dies based on your internet connection. Even with my ps5 pro hardwired to my router the portal's performance varied drastically even when gaming in my own home. Sometimes it was glorious, other times it was horrendous. No rhyme or reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Couch Gaming And TV Watching Co-exist!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'll start off by saying this: I am not a dad. I don't have kids, but my girlfriend does spend a lot of time of YouTube. Sure, she could go to another room and has offered to do so, but I wanted to be able to play games on the couch in the same room as her while she watched whatever she wanted. A lot of people think the Portal is bad compared to something like the Steam Deck or any device capable of Remote Play. Long story short: For the price, you will not find a better device for playing your PS5 off of the TV screen. Sure, the Steam Deck, ROG Ally, or any number of other portable gaming PCs can do MORE, but they're also at least 2-3 times the cost. And when you look at something like the Backbone, the inclusion of an actual Dualsense and an 8" 1080p / 60Hz screen makes it an easy win for the Portal. So now, the cons: Even with a wired connection to the PS5 and my HDMI cable to in unplugged, there still can be some perceptible frame drops. I have fast internet but I also PC game so it's possible that I'm just more sensitive to dips in framerates. Also, don't buy this if your plan is to use it as a streaming device for anything but games. Apps like Netflix and pretty much anything from the "Media" tab will NOT stream to the Portal. Furthermore, if your PS5 goes into Rest Mode while a game is open the Portal will NOT be able to wake it from Rest Mode. You need to make sure everything is closed out before putting it into Rest Mode in order to wake it up with the Portal. If all that sounds okay to you, then I can highly recommend the PlayStation Portal! It's not too heavy, feels premium, and when you realize that a DualSense Edge controller is the same price, it doesn't sound bad. And as long as you have a good wi-fi connection, you can even play it away from home! Definitely pick one up to fill any gaps when your TV is in use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Best PS5 streaming option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for remote play on PS5, No question. Crisp 1080p screen, loud speakers, great performan if you have stable wifi connection. A bit heavy with odd weight distribution...but still lighter and more ergonomic than any alternative. Awkward USB-C location...power and volume buttons locations are tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Works grewt at home and away!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as the TV is being by my wife and kids. The kids have friends over a lot as they use the tv fir shows, movies and video games. The portal is great when the tv is in use and i have some time to play. Tried it on a trip as we are over 400 miles away and it worked great. Have not used it yet with an online mutliplayer game. My ps5 is hardwired for the fastest internet I could get, which I think helps.

    I would recommend this to a friend