Customer Ratings & Reviews

I was planning to give 1 star for this product since the game just keep getting lag and stuttering even through my house is using 1g internet fiber. I read online and look through youtube just try to fix the lag but none of them is working. I was about to give up, but I found out that whenever I turn the TV that connect to PS5 the portal stop lagging and stuttering. This is for my case maybe it has to do with the HDMI cable, still I don't know why portal stopped stuttering when the TV is turn on. Therefore, what I did, I turn on TV for 24 hours a day and press Turn off Picture button. Now, I able to enjoy playstation portal wherever I go and play PS5 video game without getting lag or stuttering. If you high speed internet cable and PS5 connect directly to router or modern and still getting lag, you should try to turn on TV and see if the portal still getting lag. if it run smoothly when TV is turn on, maybe you should turn on TV and use off picture mode.

Works pretty good. It take a minute to connect to my ps5 and my network. But all in all it works good

Best purchase.you don’t even need a pa5 to play your games. All you need is WiFi

I wanted to be able to play my games detached from where my PS5 is located. Be able to watch TV with my wife while still work on finishing a game I had started. Now I can play in any room of the house, AND from other homes. A stable wifi connection and a couple minutes of patience while it "portals" in, and boom, I can play at a friend's or family's place too. Cons: While it does what I wanted, I still think the device itself feels a little flimsy in some places, I bet it could go for 150 but it goes for 200. Cannot use it on road trips, a phone mobile hotspot or car 'wifi' is not a strong enough signal. It definitely gives me more freedom, and some nostalgia comes feeling a bit like a PSP, but it does have limitations. I just caution managing expectations and enjoying for what it is.

Love it! Very fun to play and I can’t wait to buy more games for it.

Ive had my portal for over 3 months already and i most say i love it. I really like the convenience of chilling in the living room with my family and while they’re watching a movie im keeping up with my games. One thing i would recommend is buying a airfly pro 2 aux bluetooth adapter and just use your ear buds im using my airpods pro2 cuz being able to turn of and on the noise canceling is awesome. Also i would definitely recommend to connect your ps5 via Ethernet for a wayyy more stable connection. Also all your saved data on console back it up in the cloud cuz its usable on games that you can stream. The issues that i have came up with is easily fixable sometimes when i try to remote play on different ps5 it wont connect all you have to do is press and hold the power on the portal till you see restart and that fixes the problem right away. The other is that when im watching something (crunchyroll) on either one of my ps5’s and then try to play a game on the portal it will give a error. All you have to do to fix that is close out any opened video apps before you remote play a game. Other than that its pretty freaking awesome would recommend

Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

I see a lot of mixed reviews of this device online. I think it’s mostly confusion of what this thing is. It’s a portable meant to be played at home when the tv is being watched or just want to play on something smaller when winding down. I don’t take it anywhere except around the house because I understand what’s it’s designed for. Plays nice. I’ve got a mesh system for around the house so no hiccups. I like it. It’s worth it to me.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

This is a great gaming system and my husband loves it. I like it because he can play his game and I can watch my shows. My husband loves the screen and the easiness of it. We will most likely be buying another one for our son in law.

The playstation portal works great as advertised ! my son loves it.

Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

I bought a PS5 months ago but unable to play because of 2 kids using the TV or too mobile for me to sit down for long periods of time to play. The portal allowed me to take gaming where ever I can. It’s Wi-Fi connection dependent. So depending on your isp, router and modem setup… gaming could be seamless majority of the time or it could be the worst gaming experience.

Easy to use and easy set up Its works very well with my PS5 and is very comfortable

It’s great when you have strong ping and router! Economics feels great as well! The speaker is great as well! The screen is great! Everything about it is great!

Awesome way to game while my kids are using the TV! No doubt takes credit for finishing my first game of the year. Open box seriously seemed brand new. Was amazed by the new update allowing cloud streaming for PS+ Premium member

I love this thing. Great quality when using. WiFi can be frustrating at times.

I was honestly surprised how great this product is, streams spiderman 2 on my mobile hotspot surprisingly well, comfortable in the hands. Exceeded my expectations across the board. One great flaw though, no bluetooth capabilities, and only two wireless headphones are playstation headphones that are 100+ dollars and or not even out yet.

The PlayStation Portal Remote Player does exactly what it sets out to do — provide a premium remote-play experience for your PS5. It nails the controller-feel, screen size, and ergonomics. However, it doesn’t attempt to be everything (and that’s both its strength and its limitation). Because it’s heavily dependent on network conditions and the PS5 remains the “engine”, you’ll only get the best experience if your infrastructure is up to scratch. So, if you’re a PS5 user, you have a good home network, and you frequently find yourself wanting to play away from the TV — go for it. But if you were hoping for a full handheld console alternative to the PS5, you might be underwhelmed.