Customer Ratings & Reviews

It’s a solid handheld that was lacking portability outside of your home. But with the recent update, which makes it able to play game natively without the need of being hooked to the PS5, it’s a solid option for those who want a handheld that can play all of your PlayStation library and is way more budget friendly compared to other handhelds on the market.

This unit works so well. Screen is so clear. Holding it feels great. Connecting is no issue. Its been running perfect and is so much fun. Finally Sony Remote play is where it should be.

As long as there's wifi, the gaming never ends! My husband and I each have a Playstation console. It's nice being able to play in separate rooms or right next to each other. Who ever is on "baby duty" to rock our kiddo to sleep, it's easy to take the portal with. At work and have some down time? Portal. It's a decently large screen with great graphics. Honestly, I can't believe it's only $200.

I wasn't sure how much I would enjoy this device. I had some connection issues the first day on my old router. Upgraded to a mesh setup and its been flawless everywhere in my house. No noticeable lag at all. I mostly play single player games so if you play MP, YMMV. I mostly use this in bed before sleeping and when my wife is using the LGCX. It feels great to hold and the battery life is more than enough for my needs. Happy with my purchase.

Great handled console I'll highly recommend to someone if you have a PS5 of course

The psp is awesome. It performs as advertised. Great for different room play. You can customize the psp with multiple options and pput your own spin on it.

I'm absolutely loving my PlayStation Portal!* I bought it on Best Buy, and it was definitely worth the amount The setup was a breeze, taking only about 5 minutes to get up and running. The remote play connection is surprisingly smooth, even on Wi-Fi. The 8-inch LCD screen is crisp and vibrant, making games look amazing.

Loving this portable PlayStation! Super easy to set up, plays great, and perfect for gaming anywhere. Exactly what I wanted.

This was even better than expected. So far, I’ve only used it at my mom’s house and her WiFi is extremely spotty. Even with this being the case, the portal has ran very smooth for an entire day with very few connection issues rising. I can’t wait to take it home and connect it to my fiber internet

Device is definitely fun for at home gaming. connects to ps5 through remote play, and allows PS Plus streaming games with strong Wifi. Haven’t taken it while traveling, but hopefully it does good with Wifi on the go! Brings back memories from PSP. Sony should definitely do a 4k version.

The Sony PlayStation Portal is an amazing piece of tech with so many use cases. With average internet service, I’ve had zero issues. The screen is vibrant and bigger than you’re expecting. All of the Dual Sense features are here. The controls are responsive and precise. This is a high end product. Play your games on the go, on the couch, or in bed. If you’re hesitant, don’t be. It’s time to pull the trigger. You’ll be happy that you picked up the PlayStation Portal.

I bought this as a Christmas gift for my husband-- he absolutely loves it! During peak internet usage times, we do experience a little bit of lag with the interface, but the rest of the time it is a smooth experience! (The RGB was a nice, unexpected touch) I highly recommend this PSP!

With the new 4.0 update, this device is a game changer for anyone interested in the PlayStation. Being able to cloud stream games, with my PS5 packed up for a move was heaven sent. No PS5 needed. You cannot download games natively to this device, but with the proper internet connection, playing on the Portal feels almost identical to playing natuve. The dualsense haptics and triggers feel better than any other controller I've ever used, but they should have made the thumbsticks bigger. The screen looks very good to say it is not OLED screen and the sound is decent, but no mind blowing. I would not recommend this device for people that have only marginal internet connection, that wants to play without internet connection, or wants to watch netflix or youtube, as Sony has locked this thing down to just their ecosystem. But for what it, it does an exceptional job with no other device quite like it.

Third Portal, bit of a buyer’s remorse with the previous two, but kept coming to it. This time seems it’ll stick and I can’t get enough. Beware though, PS5 wifi chips are not great especially the original models. So expect to deal with quite a bit of choppiness. But there are way to fix this and it’s not the Portal’s fault. Bonus plus if you’re a PS subscriber you get to stream games directly w/out needing to connect to the PS5 itself.

[Employee of bestbuy] I know there was a lot of skepticism about this product but I love it I have had minimal issues and it performs as intended actually it performs above what was intended highly recommend but I will say you should probably have your Internet ethernet cable at home which is probably contributing to the higher quality that I’m receiving 10 out of 10 highly recommend

Got the matte black version of this a few days ago.. Been wanting this for a while now and finally got it. I have to say im a little bit disappointed. Dont get me wrong, this thing is beautifully designed and the graphics on it looks pretty awesome. But what kills it is the lags.. i have a 300mbps internet connection (now it could be my wifi acting up), but even with just my PlayStation portsl connected, i was having some issues this morning. i.e. kept losing internet connection, also was lagging a lot. Even in single play games/game modes like fc24 and RDR2. I did, however play diably 4 online last night and it ran smoothly.. but then again theres that occasional lags.

This item is so great to have and it helps so that I don’t have to have travel with my console all the time . It’s sleek and very good to have works and the images and graphics are amazing on it

When Sony first revealed this handheld device, it was not appealing to me at all, but once I started to hear good reviews about it, I was persuaded to see for myself. Took some time, but eventually, I was able to get my hands on this elusive gaming device (I refuse to get ripped off by scalpers). The set-up was pretty straightforward, all you need is your PS5 Console and a strong sustainable WiFi connection (preferably the same network connected to your console). So, my PS5 console is hooked up in my living room, where 80% of the time it's being occupied by my wife and kids, and when you add in 50+hr work weeks, I rarely get the opportunity or have the energy to sit down and enjoy a proper game session. But, now that I have the PlayStation Portal, I'm able to game at my leisure, in the comfort and solitude of my own bedroom. Couple things to be aware of, if you're a traditional gamer like myself, who likes to buy physical disc games, whatever game you wish to play on the Portal, that physical disc has to be in your PS5 console in order to work. Also, if you wish to play on your Portal a good distance away from your PS5 console (car, work, etc.), unless you have a strong WiFi/Hot Spot connection, the Portal will have difficulties with streaming your game. Overall, the PlayStation Portal is a remarkable device, that has completely blown me away, and I can't thank Sony enough, for creating an outlet for gaming parents.

Excellent gaming gear Perfect for a Gamer Dad. All the features in psportal are perfect like Ergonomics, Haptic Feedback, Screen quality, Battery life and etc.

This thing had me confused at first; why would I need something like this? Then I read about other people playing games on it while leaving the tv free for other people and idea seemed great. I had to wait awhile to get one but it serves that exact purpose for me. My PS5 is literally in my room but I like to listen to familiar media like tv shows while I game so I play on the Portal while listening to tv shows in the background. The Portal is perfect 99% of the time; once in a while it’ll take a slight pause but it’s never ruined my gameplay. I’ve been playing Uncharted: Lost Legacy and that game has run smoothly every time I play with the slightest little pause once in a while but it hasn’t ruined my enjoyment of the game. My only complaint of the device is with Best Buy specifically; I ordered online for in store pickup and my box was extremely dented; thankfully the Portal itself wasn’t damaged but any store associate should’ve known that kind of packaging shouldn’t have been given to a customer, it just looks bad on the company. I’ve included pictures so people can see what I’m talking about. Like I said, the device is great, Best Buy associates need to put more care into how packages are handled.