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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,052 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you can spend $500 to stream and remote play your games or spend $200. I tried the Xbox Rog Ally and it’s nice ergonomically but that’s where it stops for me. I even got it for $489 but to me it’s not ready and Windows 11 isn’t helping its case. With the PlayStation Portal no hassle or fuss unless you have bad internet but all in all I’m glad I made the switch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portable to PS5 and Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device became more interesting to me once Sony opened up the cloud. It has great visuals, Sony Sound, and if you have a great internet connection will connect to your PS5 and the cloud. The software has been updated for ease of use but the lack of bluetooth hurts those who may have other devices they would like to connect to the device. Overall a great added peripheral for your PS5 or PRO experience to play anywhere at home or away if you can connect to a great wifi on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Pretty decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen but has trouble staying connected to the system at times!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of my favorite pieces of tech. Being able to play when I travel or somebody else’s occupying that TV I can still play my game and not watch love is blind. Definitely with all the updates that they continuously push.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent companion to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, the Playstation Portal isn't going to be for everybody. It's going to see the most use in situations where there are more than one person using a the television the PS5 is hooked up to. Secondly, the Portal performs best on a wifi network with a good, strong signal and nice high speeds. I have tested the Portal extensively while using my phone as a hotspot, and it works well enough to play something that isn't going to require a fast reaction time. As for the performance of the Portal and my own personal experience, I just couldn't be happier! I mostly use my Portal at home while my wife is using the television to play her Switch. Also when I'm relaxing in bed, that is an excellent time for the Portal to shine. The graphical fidelity is beautiful, great range of color on display, images comes through nice and sharp. Response time for the controls is almost without any lag at all, making gaming on this little gem a wonderful experience. Sound from the Portal is about what you'd expect from a portable device, it good enough. I picked up the Pulse Elite headset just to use with the Portal, glad I did. The Pulse Elite connects to the Portal without any dongles or extra hardware or anything, and it makes the audio experience VERY worth the price of the headset. If you get a Portal, get the Pulse Elite headset to go with it! Finally, the Playstation Portal is comfortable to use. It seemed like it was going to be a bit large at first, but after extended use I've found I can play for hours without any issues. Keep in mind this is on my home wifi network, which has very strong signal and very high speed. Even on my phone's hotspot, the Portal works well enough to play a lot of games, but I highly recommend using it on a good fast wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight for its size. Had great picture and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Connectivity is ehh my console is downstairs but, overall great handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for trips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal! The picture quality is way better than i had expected it to be considering i also have the OLED switch. Good to play my games on the go when im on vacation or traveling for work. Cloud gaming makes it all worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Mobile Gaming DREAM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for Sony to make this product worth while and the new update did exactly that. With the ability to stream games straight from the PS PLUS service, this product has become well worth the purchase. It feels great in your hands and the screen is beautiful! Its the best mobile gaming device by far in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a unique black gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been my black panther between life and game it showed me one feeds the other they feed eachother they serve eachother I adored this gem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System arrived in excellent conditions. It was a gift for my partner and they absolutely love it. There has not been any issues. The PS Portable connects to your playstation, so you must have a playstation 1st in order to use for best experience. It also connects via infernet so a good connection is mecessary for both the PS and the Portable to play with quality. There is a beta option within but you must have PS+ to use. For us this worked great. Im happy i was able to get it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great in the right situation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for my situation. Basically I wanted the PS5 in the living room so everyone in the house could access it but still wanted a method of playing my games in my room. The wifi router happens to be in my room and my PS5 is connected with an Ethernet cable so I get a perfect connection 99% of the time. Randomly I do get some buffering where the picture gets laggy but it quickly corrects itself. Previously I tried a backbone controller but I really wanted a bigger screen plus with the backbone you basically lose your phone while you play. Now for the cons, the most obvious is there is no Bluetooth and with a handheld that's surprising. Not sure if it was my headphones but the headphone jack on mine seems to lose connection and I have to reinsert it to register. I did buy open box excellent so not really bothered since the speakers largely get the job done. But the thing that bothers me most is the psp portal not being able to turn on your PS5. You either have to leave it in sleep or on all the time from seemless connection to your ps portal. For me I just turn my PS5 on and walk back to my room once it's connected but it's definitely a hassle. Overall I recommend it if you want access to your PS5 in multiple rooms. I can't speak on how it handles out in the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid experience for a few.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build overall is solid. 4 starts because personally I don't use it that often. I'm always drawn to go back to the PS5-TV experience. It is a shame that in order to really enjoy the experience you need a very stable WIFI signal, although I understand that being the case. I expected the joystick feeling being the same as the one from the Dualsense, but that's not the case. The joystick are significantly smaller and for someone like me with big hands and fingers the experience wasn't that comfortable. I would say if you are the type of gamer that enjoys FPS games then stay clear from it, nor comfortable at all for that. I struggled playing RDR2 every time I had to shoot (so imagine games like BF or COD). Again, it there was a 3.5 star rating I would rate it like that, but 4 seems fair too since I'm basing it purely on my tastes and experiences with it. I used probably 5 times, no more than 2 hours per sitting. For me having ~$200 laying around with little to no use is not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing little device, does exactly as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly can’t go wrong with the device, does exactly what it says it does flawlessly. What some people don’t understand is this isn’t a stand-alone device but much rather a remote play device. Long as you have the ps5 to pair then you’re good to go. It’s convenient when you just want to relax anywhere without being locked into one area or someone wants to use the TV. Overall, I’ve had no issues with the device and would recommend to someone that is looking for convenience with the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Solid buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it's definitely cool but I don't think you absolutely need it. It's very convenient of you travel or like to watch TV and play games but it can be a little slow and is very dependant on your internet. Cool product tho and $200 is a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fun to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play with and portable. Graphics are great and nice

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse loves this portable ps5 so we can ply together in the living room and I can watch tv, it’s easy to use and has a nice appearance, duplicating the design of an actual 50inch screen with beautiful clarity!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for work trips.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convienent and portable to take on the road! The connection has minimal lag due to wifi hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Screen quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device feels comfortable and connects flawlessly to my ps5 where I go. The screen is beautiful and the battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expansion controller! Works very well and allows me to game anywhere in the house! Awesome!

    I would recommend this to a friend