Customer Ratings & Reviews

I like how I can just lay in my bed and play but it’s mostly better for single player games you can play multiplayer but you may lag overall I Enjoyed this purchase

It's a great way to play all of your favorite games on the go and while someone else is using the TV, good build and very easy to connect and use.

I was planning to give 1 star for this product since the game just keep getting lag and stuttering even through my house is using 1g internet fiber. I read online and look through youtube just try to fix the lag but none of them is working. I was about to give up, but I found out that whenever I turn the TV that connect to PS5 the portal stop lagging and stuttering. This is for my case maybe it has to do with the HDMI cable, still I don't know why portal stopped stuttering when the TV is turn on. Therefore, what I did, I turn on TV for 24 hours a day and press Turn off Picture button. Now, I able to enjoy playstation portal wherever I go and play PS5 video game without getting lag or stuttering. If you high speed internet cable and PS5 connect directly to router or modern and still getting lag, you should try to turn on TV and see if the portal still getting lag. if it run smoothly when TV is turn on, maybe you should turn on TV and use off picture mode.

Being able to play while laying down is nice! And the big screen is nice too

I was honestly surprised how great this product is, streams spiderman 2 on my mobile hotspot surprisingly well, comfortable in the hands. Exceeded my expectations across the board. One great flaw though, no bluetooth capabilities, and only two wireless headphones are playstation headphones that are 100+ dollars and or not even out yet.

I love being able to watch tv in the same room with my husband while he plays PlayStation! We used to always be resigned to different rooms. He's had no complaints with speed and functionality and often picks up the portal now even when the tv isn't even in use. Great purchase!

I purchased the Portal on release day and ended up returning it after a week. Software issues led to lots of stuttering in games, especially in scenes with lots of panning & motion. Control was nearly unplayable for me on the original system software due to this issue. After a major software update (4.0) I heard these issues had been fixed and decided to give it another try. I'm happy to say that my experience is drastically different this time around. Games run near flawlessly and I don't notice any of the original issues that plagued the system on release. Some open world games with lots of foliage (FFVII Rebirth) may still show slight signs of compression when the screen is in motion, but in terms of response times when buttons are pressed it feels really good. If I had to critique the system, I wish the battery lasted longer and that the controller vibration was closer to the PS5 controllers. The vibration feels less precise overall.

Handheld I can take it anywhere with wifi connection

This little guy allows me to game anywhere in the house. Visual look good and can stream any game o have on my PS5. Does require good WiFi signal throughout the house but if you got it this provides gaming freedom. Haven't tried the cloud gaming feature yet but will give it a try soon. Great for multitasking. Game on my portal and computer and watch Netflix all at the same time with only 2 monitors

This is great for when we want to play PS5 and the TV is busy or you just want to lay on the couch with it. I recommend using "performance" video settings in-game for a smoother display on the Portal. I'm looking forward to trying it with Sony's game streaming service. Fast internet connection required.

If you have the PSN streaming feature, this becomes extremely valuable since then you can continue using this independently of the actual Play Station, so you can stream something directly while the PS is being used for something else. The screen is a decent size, and the controller still manages to feel very natural despite the wider grip. I personally found playing racing games difficult just because of how I move my hands, but RPGs especially are super fun to run on this. That being said, my brother returned his purely because he hardly used it. It is somewhat of a niche for this to actively be used. If your usage is still primarily the main console or you don't move around enough to justify this, then it will just gather dust. So I think it's worth checking out your play flow to see if it's actually useful.

The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.

This thing is amazing it works seamlessly with the ps5! I love it

I bought a PS5 months ago but unable to play because of 2 kids using the TV or too mobile for me to sit down for long periods of time to play. The portal allowed me to take gaming where ever I can. It’s Wi-Fi connection dependent. So depending on your isp, router and modem setup… gaming could be seamless majority of the time or it could be the worst gaming experience.

Pretty cool handheld, wish it would come with it's own games like a switch. Connectivity with the ps5 isn't always the greatest. And I have premium wifi and internet.

This is a game changer for real! I bought it for the lazy days when i really don’t want to set up in front of a tv and play games. It works really well when your network is strong and the picture and sound quality is fantastic. You can also take this on vacation and play remote as long as your PS5 is in reat mode and you have wifi where you are at. Get one if you are serious about gaming!

It’s very good but I just don’t play the game anymore but this is pretty chill when you move around a lot and don’t play the game or sit down for long periods of time

I like how it feels in my hands and that it pritty sturdy for how it looks and plays games well

The PlayStation Portal completely changed the way I game. I can sink into my favorite PS5 titles anywhere—whether I’m lounging on the couch, in bed, or even while the TV is in use. The controls feel exactly like my DualSense, the display is gorgeous and vibrant, and the connection is so smooth it feels like I’m right on my console. It’s not just convenient—it’s pure freedom for a gamer. Every time I pick it up, it reminds me why I love PlayStation and why Best Buy is my go-to spot for the best tech experiences.

This is one of the best purchases that I have EVER made!!! I am 59 years old and gaming help me to come down after a long day at work and when I travel for work it helps to still be able to connect to my PS5 and play a game or two for an hour, and that's where the PlayStation portable comes in. I can connect to mt PS5 from wherever I am or I can stream games from my PlayStation Plus account. Great purchase. I recommend.