Customer Ratings & Reviews

The PlayStation portal is a Great device. It allows you to play your PlayStation 5 without being tethered to the TV. Since I've had it that it's been my favorite way to play my PlayStation in a way. However, that comes at a cost sometimes. If the internet is not great then it suffers because it is a remote player, not a stand-alone console. If you're downloading something else while trying to stream at the same time, your game play suffers. However, when things are great with this device, things are really great. The visual quality is great. The gameplay feels like a PlayStation. 5. Dual sense in your hand. The screen puts out very well, so I think that if you were to buy it, knowing that this is not a Nintendo switch, where's a standalone device okay? If you're okay with that, then you should have no problems with this device because it is quite fine.

Been a while since I had handheld gaming device, and sony did right by the portal.

Love this thing . Especially now with cloud gaming

Great device, worth the price <200$…and you don’t have to be home or near PS 5 to play.. Just leave PS5 in rest mode and connect

Love the product. Easy to use and connected to internet quick.

I've been on the fence about the PlayStation Portal since it was announced, but after picking one up from Best Buy, I can confidently say it's one of the best gaming accessories I've bought in a long time. This is a must-have for any PS5 owner who shares a TV or just wants to game without being tied to the screen.

When it works, it works phenomenally. Connectivity can be an issue at times but overall very nice product.

Bought as a gift for my hubby. He works on the go and has a ton of down time great for him to take on the go. Updates make it more worth it as well.

Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

This makes gaming so much more convenient! The device looks and feels great, and really enhances the PS5 experience if you’re looking to enjoy your games in a different location from your usual setup. Glad I made the purchase and would recommend to anyone who might be on the fence.

This is possibly one of the best pieces of technology I’ve purchased in a long time. It works effortlessly to connect to my PS5 and allows me the flexibility to play the games I want anywhere in my home without having to move the console. I love playing on the big screen but with some games this sometimes causes motion sickness over prolonged periods of intense game play. The Portal allows me to play in between, and reduces that sense of motion sickness. The quality of the handheld is amazing, and the screen is big, bright, and gorgeous. The ergonomics of the grips are fantastic. It feels exactly like a Dualsense controller despite the added distance between the left and right grips due to the large screen. Battery life seems to be pretty normal, I have had no issues with it depleting faster than I need it to. The only improvement I could suggest is the placement of the USB-C charging port. It’s a little difficult getting it plugged in under the lip of the back of the device. It would be better suited to the top of the handheld so you don’t have to “dig” to get it in the port, and it would make it easier to charge while the device is still in use. Overall, I’m extremely pleased with the Portal and I am excited to use it away from home when they bring game streaming out of beta. If you have been thinking about purchasing a Portal, do it. You will not regret it.

Quite convenient when needed. There are a few things that can improved like the input lag but overall it does what’s it’s supposed to do!

I love it how you could play my playlist on the portal I have a brother who uses the ps5 and I want to play I use the portal best thing

The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

Purchased last month and the item works as expected

Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

Bought as a Christmas gift and he hasn’t put it down since awesome buy.

Okay device just to own I tried gaming away from home but keep getting connectivity issues and gave up the PS plus plan is cool able to play multi games online

absolutely love, lightweight great screen easy to understand