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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,052 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent Playstation accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to playstation. I have enjoyed Gran Turismo on this. I can use this throughout my home. I plan on taking this on vacation, but have not done that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Useful but displays limitations Good graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is new showing its Graphic Desigh to easy gamers, the game in motion and content. But it should be, or have another handle set. Better set i think.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing i love being able to lay in bed and being able to play the story driven games that don’t require the full set up of my desk

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PSP is Great as was Beat Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and excellent service at Best Buy. As soon as I walked in someone asked if I needed assistance and proceeded to get my online order for me to check out. Ordered some online and picked up same day. Wonderful experience! Product feels solid in my hands and buttons all work great as does the touch screen even with a call screen protector applied. Charging port is difficult to access but that is a very minor issue. Wish battery life was longer but with max brightness and volume I guess that is to be expected a bit (3-4 hrs playtime est.)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this device and its actually quite nice to being able to play the ps5 games in like a handheld mode. You just need good wifi signal and such to avoid blurriness!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Works Well with Good Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well but is dependent on your WiFi and internet connection. If you do not have good internet save yourself the frustration of trying to make it work. Still, for what it is, it works extremely well playing my PS5 games. It feels like a solid and well made item. Time will tell. I bought an open box and it was perfect. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and very sleek great especially on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can travel with it and play remotely. It sometimes lags and disconnects from playstation but that has to do with how many things are on the network. It eats up data so be careful when using mobile hotspot. Overall if you are using it at home it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end quality, you can play anywhere and very convenient. Graphics are amazing! One thing I would suggest would be amazing if you can play it without having to leave your ps5 running all day.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his Playstation Portal remote player able to play with it on christmas day at every family member home this was indeed a great purchase. Also how easy it was to just pick up at BestBuy no holiday rush there fast and efficient great team at the 86th street location im Manhattan

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is pretty big and Its nice to be able to play my Playstation from anywhere in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Pretty neat but has input delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat device to stream my PS5 games to. I only got it because the price was going to go up by $50 and I always wanted one. There is an input delay no matter what and an even bigger audio delay if you use the built in speakers. Sadly I can't play any of my physical PS4 or PS5 games unless they are actually in my PS5 so my library of games is very limited

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The travel case is good and the protective wrap is fine but it makes it diffuse to charge the Portal on the charging station when it's on. Charging station seems to work decent enough as long as the Portal has solid contact with the adapter. Not a bad purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time Nice graphics Just dont like the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great to play PS5 games at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really enjoying it recently, although you need a internet connection at all times to use, its nice being able to play my PS5 games while im in bed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase in a while

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase, I use it everyday. Works fantastic with the new update where I can stream games with just my ps plus subscription. If you are on the fence just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blew my mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is everything it is hyped up to be. I was skeptical, but it’s universally praised views on youtube(a platform where the tiniest flaws turns into an hour of non-stop complaining) sold me on getting it and it did not disappoint. Allows the family to watch something on the TV while I’m playing a game of NCAA 26. Go get it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use my husband and i loved it! We use it almost every day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Power and portability best of both worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 suffers from the shackles of console gaming. Ur stuck in one stationary location. I have put half a dozens hours on the PS5 vs the hundreds on the Switch. The portal acts as a Nintendo Switch: go where ever, play whenever (strong WiFi required). I’ve had little issues with lag and slow connection, granted I’m near high speed WiFi spots.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last, great screen other than that awesome handheld

    I would recommend this to a friend