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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,054 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it being refurbished i coulnt tell the system seemed brand new no scratches works great quick and screen is so bright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    More hours of play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent device if family members often use a TV connected to a PS5. Runs the games installed on the PS5 via RemotePlay. There is no lag with PS5 connected with the cable to the router. Very light and ergonomic, I can play for 2-3 hours without fatigue lying on a couch or in bed. The only drawback is no Bluetooth connectivity, so either wired headphones or new PS earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on the wishlist for awhile. After watching plenty of reviews and having a $100 gift card, I decided to buy this. It is easy to set up. Connect WiFi and make sure your PS5 has remote play enabled. It can also play physical games as long as the disc is inside the PS5. It is a great alternative when you want to play PS5 games in handheld mode. Especially when the TV is being used by someone else. Definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Pretty usefull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it more than I though I would. The latency I get is not good enough for FPS like COD however it is great for other games. I’ve used it both in the house and out the house. And it works. Unfortunately it doesn’t have a browser, so far I havent find a way to conect to a hotel wifi when they use the captive portal page. It works using the phone’s hotspot. So far im happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for on the go gamers. My son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS Portal a gem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is a necessary accessory for the PlayStation ecosystem. It’s really good for when you don’t want to have your TV on, but you want to play your titles. I love the high-definition screen and the features it provides. For example, it has the same rumble feature and most of the features of the PlayStation game controller. If you’d like the convenience of playing your games remotely as long as you have a robust Wi-Fi, I highly recommend this device as a great addition to your PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A potable portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I finally can play my favorite games remotely

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Just Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer I have 500 Mbps fiber and my PS5 is connected to my router via ethernet. Which is probably overkill for this device but it absolutely performs better than any other remote play I’ve used like on my phone or on my iPad. I’ve had it for 2 to 3 months now and the connection has always been smooth. It’s also really comfortable to hold. One thing to note it doesn’t support HDR so make sure your PS5 isn’t turning it on by default. It’ll make your games look bad.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wish it could work outside of WiFi and it would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and the staff was helpful and even understanding on any mistake or understanding on my side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets better and better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, it’s beautiful! I recently bought a PS5…my first PlayStation since getting the original PS1 back in the day. The first game I got was Spider-man and OMG! This game was beautiful! Upgrading the storage was a breeze! I’ve been with Xbox for the longest and now PlayStation is bringing me to the dark side. I love the remote play. Since I bought my portal, there’s been about two huge upgrades that makes you want this to be your main form of play. This thing is awesome! The screen is beautiful and I love the controls!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price is very good fast delivery. Play for hours. Its works anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Screen is huge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a gift and the screen is huge! Definitely recommend a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pretty dang great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to buy this as it's wifi only and wasn't sure how much I would use it, but as it turns out I use it all the time. When the family is watching something that doesn't interest me I grab the portal and am all set. If I'm travelling I can connect it to my hotspot and stream games without issue. There are the occasional hiccups, but mostly it works like a champ. I love the ergonomics and the screen. Having dual sense is also rather awesome. Highly recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Needs update to allow simultaneous play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice device. The only thing i don't like is that I can't use it remotely without the Playstation 5 being on & also don't like that if i am using it, the console itself can't be used for someone else to play a different game. Other than that, it’s really awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Has almost everything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have a PS5 or just want to play on the cloud gaming. (Monthly fee) with limits. The controller and screen are perfect for a handheld gaming setup. Just wish it was a dedicated system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    If You Own A PS5, Get This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It's nice to be able to play Battlefield 6 or Mortal Kombat in another part of the house while you're watching your parent recover from sickness, but don't want to leave tjeir side. It's also cool to be able to play games on the cloud, and the streaming while I'm in a hotel or airport in another state is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Video game system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very handy can go anywhere with it as long as has good WiFi connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this seemed pointless … until I got it. Now, I am very impressed with it. It’s lightweight and on my WiFi6 mesh network it’s seemingly without lag. Suddenly I can take the PS5 to another room without physically moving it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    PSP- solid remote play option.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sleek, crisp screen, nearly zero lag on high speed internet- i have a Rog Ally- and this is wayyyy more comfortable for long playing sessions. Majority of negative reviews are people that didnt get the item or they have medicore internet speeds. Worth $200, but should be priced at $150 mark imo.

    I would recommend this to a friend