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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 7,038 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is much better than I had read about. The screen is large and has beautiful color and contrast! When I go back to play my Asus ROG Ally, the screen seems so much "smaller". I do have an issue with internet connection cutting out when I first start a game, then it goes way and plays flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mini PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Playstation Portal. So glad i purchased it. I play it more than i do my PS5 because i can stream my games that i have on my PS5 and all the other games they offer for you to stream. I find myself up late playing while i should be sleep. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you want to play on the go! Also able to play anywhere you travel as long as you have WiFi. Love being able to play and watching sports on my Tv lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exellent!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good—no complaints about the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept behind this device is truly remarkable, offering an impressive display and a tactile user experience that is second to none. However, its functionality falls short due to a critical limitation: the inability to play the PlayStation Portal. This flaw is akin to owning a Lamborghini devoid of an engine — visually striking, yet fundamentally lacking in purpose. Additionally, the device's Wi-Fi capabilities are subpar. Despite having a high-speed internet connection at home, I experienced significant lag and poor image quality, rendering the experience frustrating. Regrettably, I had to return the device after just an hour of use due to these issues. It's a fantastic concept with immense potential, and I sincerely hope future iterations will include enhanced features like Wi-Fi 6 to fully realize its promise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Surprised By How Much I Use It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend, especially if you share the TV with family or if you travel. Playing in bed has also become a thing. The battery life is good and the quality is nice also. I think it’s a great addition and the price point is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome gadget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly very fun, great graphics, easy-to-use, must have a good internet connection, the only downside are the thumbs, too small for me, hopefully a 3rd party will do an attachment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and unique controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is the best controller for the PS5 if you’re on the go. In my experience it’s best used with your phone’s mobile hotspot and secondary on guest wifi. It is NOT a handheld console. It is a Controller with a screen. If you have a PlayStation 5 and your library is in it then this device may be for you. It is a streamlined option if you don’t own a tablet to use the PS Remote Play App with. If you already own a Steam Deck or iPad or a similar tablet then the Portal isn’t likely for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for the family household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal has been a game-changer for me. It works flawlessly, provided you have a solid WiFi connection. It's ideal for navigating the chaos of my household when the TV is occupied, and gaming in bed is now a breeze. The device has a premium feel, and the controller mirrors the excellence of the PS5. Highly recommended for its versatility and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for what it is. This is a great device if you just want to passively play away from your console, but obviously does not replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great when your internet is good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title and many other reviews have stated, the Playstation Portal is absolutely amazing if your internet is blazing fast. You'll get a crisp 1080p and for single player games it's an absolute joy to play. HOWEVER, most people don't have wired gigabyte internet, in fact my area (major city on the west coast) doesn't even have a provider offer those internet speeds you see from youtubers. As a result, out of an hour of gameplay, i'm probably disconnecting twice and most of my gameplay is around 780p while having 2-3 times where the quality drops down to 144p which is aweful. While that issue is down to my internet, Playstation isn't pushing out enough updates to fix the latency issue either. If your internet is fast I'd recommend otherwise, no.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Fulfills its purpose...mostly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I got this open box. It was a little dirty and the USB wire was missing. Once I cleaned it, it was in great condition. The device itself does what it was meant to do but not without its hiccups. The PS5 needs to be wired for a satisfying experience. Also, I had to do port forwarding in order to connect to it outside of my home. With that done, I still occasionally have PS5 connection issues. It's usually remedied by disconnecting and reconnecting the Portal or manually starting up the PS5 (which kinda defeats the purpose of remote play). In the end, I'm happy with it. I'm actually playing more of my PS+ games library due to this thing. I see that as a win.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Absolutely Worth It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying the portal at first but once I got it and set it up I absolutely loved it!! I take my portal with me almost everywhere I go. The PlayStation portal really comes in handy when you not able to game with your console right away. To anyone who thinking about purchasing it I say go for it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basically a ps5 portable I love it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single player games I work 12 hour shifts so I got this to play spider man & arc raiders while at work. Great product not laggy clear picture would recommend to anyone who travels or works alot.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Need a update!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product got it cheaper with excellent open box, if Sony made it portable for all users man it would be a game changer !

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The Backbone killer that was made for Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dad who shares the TV you game on with your kids/wife; this is a must. If you don’t want to constantly have to be sitting in front of your tv and monitor to play your PS5 game and want to lay in bed or play on the couch, then it is also a must. I can’t begin to say how awesome having the PlayStation Portal has been, my backlog of games are starting to get played, I’m enjoying my time playing now because I can pick it up at any time to continue where I left of and not worry about my wife giving me that look like I’m about to go in the other room and be by myself. It’s feel so play more and enjoy playing more with this device. I have had a backbone to do essentially the same thing however it is very small and hurts my hand after a while if you have bigger hands like me and if you are someone that has one this is 100% better in every way. You have the dual sense controllers which are great, along with all the haptic feedback, and adaptive triggers the controller has to offer. Plus that 8 inch LCD screen almost looks like an Oled and it is beautiful to play on. I can’t recommend this product enough if you are in the fence or already have a backbone and looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best option!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has single handedly been the best option for me, being an avid gamer and family man. Easier to hop on when my wife and kids are bust watching their favorite shows. Awesome product!!! I even bought a second one for my Best Friend who recently had surgery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a graduation gift for my wife and she loves it uses it just about every day

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A win for the gamer dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal great for the dad that likes to game while the wife’s watching her shows. perfect for the time kill between the kids naps . i don't do much travel gaming so it stays home i do have some issues with wifi if im not home but that’s expected. overall great accessory !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Samuels Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games are legendary I’m able to watch play games and have it at my disposal. being able have access to my game when traveling

    I would recommend this to a friend