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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 7,052 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Surprisingly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal surprised me with how much I actually use it. It's perfect for when the TV is in use and it connects fairly easily so I can play even if I can't use the TV I have it hooked up to. It does occasionally struggle to connect due to you have to be fully signed into the console first but most of the time it only takes two or three tries to get it to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    You da best bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should the high def screen is much better than any other coming with handhelds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The next PSP 2024!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 portal honestly this is the best purchase I made this year I can finally play my ps5 from work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    A great way to play your ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great way to play your ps5 around the house. It gives the flexibility of a handheld around your house. The only downside the battery life. It only last 3-4 hours and then takes a minute to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible Handheld!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great device despite the RemotePlay limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and the screen is big - much bigger than the Nintendo Switch. The build/design is definitely solid, sleek, and matches well with the console. My only gripes is that it depends on a PS5 in order to work courtesy of the limitations of the RemotePlay feature so it's not exactly portable outside of the Wi-Fi network your PS5 is currently situated in. You can't stream or watch any videos from any streaming apps either due to the same reason. And gameplay may lag depending on your network which is why you should connect your PS5 directly to your router via an ethernet cable. If you can get over those limitations, then the device is great! It frees up the TV so someone else can use it while you can play on the device anywhere else in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say i love this thing you can go as far as you want as long as your ps5 in power save mode and its linked to it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how convenient this hand held is. From playing with your ps5 to online streaming. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for mobile gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, Best Buy was great with a price match to $150 as well

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Buy it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cool!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool product! my brother loves his new game! would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my dad. He loved it! He uses it any chance he gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient way to stream from the PS5 console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way to stream from your ps5. This device allows me to play late and not wake up the wife and kids. A PS5 console is required to use this device and console must be in rest mode to turn on from the portal. The main gripe I have about the device is my hands cramp up from holding the portal after minimal game time, but I do not experience this holding the Dualsense. Also, the resolution is not as clean as playing from the actual console. This is expected since you are streaming from the console, but makes me wish I was playing on the TV instead for better graphical quality. All in all it is a very handy device and glad I made the purchase so I can stay up later to play BG3 with the bois.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PLAYSTATION WHEREVER YOU CAN

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    despite the discourse online before its release the portal took the industry by storm. i was able to get .ine before the holidays and was very much looking forward to playing my playstation on the go. so far im more than pleased with being able to play some old and so.e new games in a different way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, I'm pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect device for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente device good quality screen not heavy im happy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, we love it. Comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great Device and Addition to PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that does the job. If you have a great internet connection, you won’t be disappointed. Sometimes you just want to sit in a different room and game in a more comfortable position. Sound is good, screen is great and controls are great (minus the onscreen touchpad)

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It’s best to buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product built well and worth the money glad I got it ! Used more for a paperweight but atleast it looks good !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came in time. The PS Portal was also well wrapped. Tested it instantly, and no regrets. I can game wherever, whenever as long there is internet. I also tried mobile hotspot. Not the greatest experience, but its playable

    I would recommend this to a friend