Customer Ratings & Reviews

When I first got it I was so excited but after awhile I realized I didn't use it as much as I wanted to but when I need it it's there and it's great for portability just wish my headphones didn't disconnect so often.

The PlayStation portal is a joy to own. It is a convenient device that allows me to enjoy my favorite PS5 titles in the palm of my hand. I love its sleek design, and its display is so gorgeous. It lets me wake my console from sleep mode, which is incredible, and I can't wait to play future titles on it! It

Pretty good disconnects from ps5 sometimes but works good when stays connected

Great display screen. Graphics are great. Easy set up

Ive had my portal for over 3 months already and i most say i love it. I really like the convenience of chilling in the living room with my family and while they’re watching a movie im keeping up with my games. One thing i would recommend is buying a airfly pro 2 aux bluetooth adapter and just use your ear buds im using my airpods pro2 cuz being able to turn of and on the noise canceling is awesome. Also i would definitely recommend to connect your ps5 via Ethernet for a wayyy more stable connection. Also all your saved data on console back it up in the cloud cuz its usable on games that you can stream. The issues that i have came up with is easily fixable sometimes when i try to remote play on different ps5 it wont connect all you have to do is press and hold the power on the portal till you see restart and that fixes the problem right away. The other is that when im watching something (crunchyroll) on either one of my ps5’s and then try to play a game on the portal it will give a error. All you have to do to fix that is close out any opened video apps before you remote play a game. Other than that its pretty freaking awesome would recommend

While i wasnon the fence about purchasing the Portal, I’ve found myself playing my PS5 more than ever before. Having a wife and kids who are often in control of the TV in the main living room, this allows me to use my PS5 while the wife and kids are watching a show, movies, or playing on another video game console. Highly recommended. I would only suggest to pick up over having it shipped when possible because the 3rd party delivery service used is awful.

For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

It's a great Sony product as expected. Being able to stream games anywhere is awesome. Great controls

Works like a charm and great to use when I’m away from my PlayStation. Couldn’t ask for a a better purchase

Feels solid, battery life is great I could be playing while someone is watching TV

Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

Only caveat is you must have very fast wifi. I have one of the top of the line Nighthawks. Works great, zero issues. The controllers are great. Well made device for what it is made for. I enjoy playing on it.

Great purchase. You can play anywhere and monopolize the TV.

Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

I forgot that I pre-ordered this thing and definitely got nervous after the reviews but after handling it and using it in the house it is fantastic. I have decent wifi throughout the house and it only slowed down once noticeable when playing Spiderman, but wow how convenient and overall a bargain of what this thing is.

Amazing. It’s almost as if I have two PS5s. With the recent update that Sony added you now can stream PS5 games with PS Plus Premium membership. I’ve yet to have any lag with my 5G internet in my apartment. It’s well worth the 17.99 a month because they are adding more & more games to the line up which already contains like 100 or so games. You have PS3 games, PS2, just a crazy catalog. It’s nice to be able to lay in bed & play my games & still watch tv etc. The Switch finally has a bit of competition with this. I can’t imagine what the next handheld from Sony will be like. This is definitely a beta for something bigger to come, & with this update it is well worth your 199.99 + tax.

This might be the peak example of a frivolous accessory and I’d say it’s not worth trying one of these without a really strong internet connection to your PS5 (truly, either wire it with an Ethernet cord or have a router right next to it). The lack of a dedicated touchpad also takes a little getting used to (you just tap the screen to pull up one.) That all said, the screen is like stunning sometimes how good it looks. I also think the DualShock 5 is maybe the best controller in gaming so even though the actual design of this is wacky it feels great to play.

Well worth the money works amazing and the fact that I can pick up and play in a friends house or my moms house with no problems is a must have don’t have to take my ps5 on trips any more this is a great product to have for those that travel a lot and hate to always bring there console with them

I have to reconnect to the internet each time I use it. Motion controls are not great for my son when he's in his bed. Still a wonderful device.

Best investment if you’re sharing a TV with family or not wanting to keep roommates up with the tv screen. Movers picked up all my stuff so currently using it as a standalone which is pretty nice with the selections available from the PS Plus subscription. But definitely prefer it with the PS5. The downside I feel is not having Bluetooth capabilities which maybe explains the price point. You can’t pair your gaming headphones with it even with an adapter. So if you’re wanting to have a reason to get the matching headset then sure.