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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,056 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing as i travel for work alot. Small convenient and a blast to use to play jak and dexter!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in a while. So happy with how good it works and the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Very solid for a particular audience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite convenient when needed. There are a few things that can improved like the input lag but overall it does what’s it’s supposed to do!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal of a game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my hands on one and I can’t put it down! Having my PlayStation on the go with me is DEFINITELY a plus. Doctor’s appointments, my workplace and even on flights! Wherever there’s WiFi, my Portal and I will be there!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for two years and Somy has put out nothing but spectacular updates that make this device compound in value. To me, this is one of the best electronic purchases I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Currently playing right now!! Outstanding customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great gaming device for on the go. Have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good , holds a good charge would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    The portal to rule them all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is hands down a better handheld then the switch it so comfortable to hold and play your PS5 games wherever you want work home a friends house at the end of the day if you want this handheld buy it $200 bucks is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The PS Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love for the PlayStation Portal grows every time Sony does a new update! This thing is just plane cool. I use it at home and on the go. I think it works better streaming from PlayStation Plus than it does playing remotely from my PS 5 console, but the newest update has made that a lot smoother. The only downside is the required monthly subscription to PS Plus, but I was already paying that so why not have a portable option? I love my PlayStation Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s exactly what you expect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool thing, the device was open box, it was still clean though, I haven’t had any issues with it. I’ve took it on my 1st trip and it worked like it was supposed to. If I had to I would by an open box item again. The value and quality was so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sony handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, screen looks great! Will use a ton while traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works great. I would recommend to buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels exactly like a DualSense controller split in half. The weight distribution and button feel are identical, making it incredibly comfortable for long sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Winner winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves this thing. He’s currently traveling and travels often for work and has been able to use this when he has a little bit of time to unwind and relax. It connects super easy to his PS five at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Remote Play Device for PS5 Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised by how smooth and responsive the PS5 Portal is. The display is crisp, controls feel just like the DualSense, and the setup was super simple. As long as you have a strong Wi-Fi connection, this thing runs flawlessly. I can keep gaming even when the TV is in use, and it’s perfect for relaxing on the couch or playing in bed. Definitely worth it if you’re deep in the PlayStation ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best portal gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not for road trips

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when you are home and connected to stable wifi. Bought to use in the car for a long road trip. Buffered the whole way. Could not play games well. We attempted hot spots, car wifi, everything we could think of and the connection was spotty at best. Do not recommend for mobile play.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    anniversary gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband so far no complaints be loves it ,screen is a nice size picture is very clear and grip is just like controllers, we travel alot so we are looking forward to traveling with it. I think its a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with my ps5 I can play in bed and don’t have to be stuck on the couch

    I would recommend this to a friend