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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 7,056 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for when i want to lounge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great to have for some use cases

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming device for anyone that is interested in playing their PlayStation 5 handheld. Although you can play movies on your PS5, they will not stream to this device. Also if you're wanting to play co-op without split screen, this isn't going to be the answer. You can play co-op with one person playing on the TV and one person playing remotely but both screens will still display as split screens. The portal will only stream games and will display exsactly as it would on your TV. Quality of the streaming will depend greatly on users Wi-Fi quality. Feels very similar to the DuelSense controller in hand, with slightly smaller more raised joysticks. The screen is beautiful and a great size for handheld gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Addition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought This In Addition To My PS5. Connection Could Be Better But Overall When It’s Connected I Enjoy Laying In Bed Or Couch Without Looking At The Tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good and almost great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Add this to your game arsenal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Playstation hand-held i can not put this down both me and my daughter bond playing games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Seamless Integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works flawlessly assuming your home network can handle the stream, the device does have a 3.5mm headphone jack but doesn’t support bluetooth headsets. Battery life is good and ended up purchasing the pulse explorers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Finally secured the bag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one by chance at bestbuy yesterday. I have to say its more than i expected and games really do look good on the screen. Ive played Spiderman 2. Assassins Creed Mirage, and a little bit of fortnite. My internet is 350~ down and 50- up. Games run smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device just to sit back lay down on bed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when you have strong ping and router! Economics feels great as well! The speaker is great as well! The screen is great! Everything about it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has been an awesome accessory device for me. I understand that not everyone is going to have the same experience due to different networking setups, but for mine, it has worked flawlessly. It's made me play my PlayStation way more helped me get even more value out of it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the portal! I use it to play more story mode games so not really sure how it does with multiplayer games. I bought to bring to work so I can play during my breaks. Its been perfect for that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great. have had no issues and the quality is top tier. sony did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Portal brings console-level gaming to your fingertips with a sleek, portable design. the smaller size can feel a bit cramped for long sessions. Battery life is decent, lasting around 4-5 hours, but you’ll likely need a charger for extended play. Overall, it’s a fantastic way to play PS5 games on the go, though not the most compact option out there.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Takes PS5 gaming to a whole new level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the PS Portal when it initially released. With all the complaints and downfalls prior to the new update I was kind of glad I didn’t buy initially. Now that I can connect to Hotel and other public type networks and stream games I don’t own with cloud gaming (Requires PS Plus Premium) I’m overly satisfied with this device….only thing I wish worked was other media players like Netflix, YouTube that I have on my on PS5. Definitely something to own if you love gaming on the go!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable device for games. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love it use it daily. My favorite handheld, dont need ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to play games while family watches tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for gaming if you have a fmaily and they need the tv for somthing else, play your PS games while you kids watch there shows. Just be mindful of how far away you are from the Playstation itself and the wifi modem or get somthing to boost or a wifi repeater.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Does as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing i just wish it did more or was a standalone device however i am enjoying ff tactics on it right now but it mostly stays tucked away however for the price you paid it does what it says and does it well and its super comfortable to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the presentation of the hardware is a bit janky, the overall software side is very nice and does exactly what it is supposed to do. I am able to stream from my PS5 to this device on my home wi-fi. It's great as I don't always have access to the tv. It's also nice that I can play PS4 games as well (on the ps5 of course). It basically is a mirrored display and works like the remote function from the ps vita. I was able to go into different rooms and the quality pretty much held with little to no input lag what so ever. There were moments of a blotchy image but it was very rare in the few hours I've played with it. Overall, if you are looking to remote play in your home without getting a secondary controller for your phone, this is a good option. I wish I could play games natively on it as playing psp and vita games would have been excellent for this. Oh well, a good remote device overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device runs smoothly and turned out to be better as a gift for the wife. Happy she is enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yall complain too much!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many complaints and everybody got something to say these days. If u don't need it or it serves no purpose for you don't get it. This is great for in home for me when I'm ready to get in bed but feel like gaming but don't want to move my ps5. Or while watching tv or the game and I want to game as well. I was disappointed that it didn't connect to Xfinity wifi at work or work well with the other internet connections there either. But works great on my hot spot tho so I've had some great days at work since the release. Holiday week this week so plenty of downtime and I ve actually played a full game of nba2k in 1 sitting. Picture looks great. Controller feels amazing in hand just like the ps5 controller. Sure no Bluetooth and it's only remote. The device people are crying for would be $600 or more. Hopefully it's coming but for now this is great. For $200 I haven't felt this good and satisfied with a purchase in a long time.

    I would recommend this to a friend