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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 7,056 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for on the go, easy to hook up! Price is reasonable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet love it like haveing my ps5 on the go with my games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    A+ Quality !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging. The system feels high quality. Comfortable gaming sessions. Video is high quality. Really easy setup. Hard to put down and play on my TV to be honest haha Does need screen protector and case. Because the screen is just beautifull. Hate to have it scratched

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it best purchase from Best Buy by far

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    One of the Best Handhelds Ever Made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up a PlayStation Portable, and it completely brought back the joy of handheld gaming for me. The design is sleek, the screen is bright, and the controls feel natural. I’ve been replaying God of War and Midnight Club, and the gameplay still holds up after all these years. It's amazing how something this old can still feel so fresh and fun. Definitely worth it for any gamer or collector looking for a portable classic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surprisingly usefull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it's quite a nice little device. Sure, you can only stream games from your PS5 to it, but as long as you have a good Internet connection where you happen to be, you don't HAVE to be at home to use it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Incredible when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this device given my remote play experience on other devices has not been great, in most cases unplayable. Somehow, this device works much better, though not perfect. With my PS5 wired-in I can keep a stable connection while playing FF7:Rebirth. Strangely framerate seems perfect in battles, small areas, and cutscenes. For whatever reason in the field I see regular frame skips or however you want to refer to it (lag?). The device seems best suited to RPGs which is what I bought it for. Racing games are unplayable on this, at least with my connection. When it works though, wow FF7Rebirth looks incredible on that screen. And having the real PS5 controller feels much better on this than any other alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol for 200 dollar this is a great add for ps5 now i can relax on my bed play my games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games around the house if you don't want to move your console or someone else is using the TV. Does take some getting used to playing on it but you get used to it quickly. I do really like how they have the controller handles compared to other handheld consoles. I think that's what separates this from others.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good, functional and to the point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an ROG ally and trully like to play on couch while playing some movie or whatever. Doing the same with the PS5 seemed like an intriguing idea. Price point is higher than I would like but it does not mean is overpriced. Just pricey. The built quality is up to par with other PS accessories. Panel colors are really crisp and smooth. Set up is very easy from opening box to playing remote. Only feature missing imo is cloud gaming. As of right now is not possible to do anything without a PS5 remotely connected. The propierary wireless audio is a big negative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. A piece of hardware if you want to lounge around or not take up valuable TV space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and works well. The only issue is the connection to Wi-Fi. If you don't have any good internet or if you're in an area with weak or needing a password, you may run in to issues using it. Also, it's a streaming device & not handheld like the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fun impulse purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on impulse and after playing it i have no regrets. Eventhough I'll mainly use this at home sometimes you don't necessarily feel like being in front of your tv. As long as you understand what it is and isn't i think you'll really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to the psp, very accessible and very accommodating. Highly recommended as long as you have strong WiFi connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is honestly pretty awesome if you want to play your PS5 without being glued to the TV. It feels just like holding a DualSense controller with a big, bright screen stuck in the middle — in a good way. The controls are legit, the haptics feel great, and it’s super comfy to use for a long time. When your Wi-Fi is solid, the Portal works really well. Games look good, the connection feels smooth, and it’s perfect for chilling on the couch, in bed, or basically anywhere in the house. The catch? It only streams from your PS5. No apps, no cloud gaming, and you can’t even use normal Bluetooth headphones — you need PlayStation Link for wireless audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing PlayStation has come out with!! Love the feeling of sitting on the couch and being comfortable and relaxed using it without having to sit in a chair in front of a screen!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Much better than what the critics say

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a Portal on a whim ahead of a business trip and was pleasantly surprised by it. The best way to think of it is it's not as a stand alone console but rather a two-way streaming device of your PS5. It does take a little getting used to, especially if you're playing a live service game. But as long as you have at least an 15 Mbps connection you should be fine. One major downside is it can be tricky to connect. Connecting to a network that uses a captive portal/login page can be difficult as it doesn't have a built-in browser. Using a travel router or hotspot is probably the best way to go to avoid this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Fun add-on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and convenient when it works. Had some connection issues here and there which made Demon's Souls hard to play well on it but everything else such as Stellar Blade was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good for what it does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitate about whether I should get the Portal, but after using it for a few weeks now I can say that I enjoy using it. It does give me the opportunity to play a few more indie games as I don't have decent internet for the more intensive games. I am also finding the streaming function of games to be great when I'm having a tough time connecting to my system

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and fast shipping my son loves it he can use it anywhere

    I would recommend this to a friend