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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 7,057 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Nice handheld

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and cloud gaming has a lot of games you can play

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost in love...almost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great when the connection actually works. I have mixed feelings. When its working I can spend hours playing happily but when the connection is an issue despite the internet being high speed, the PS5 being connected wired, the hdmi cable unplugged and me less than a couple feet of the PS5 thats...pretty infuriating. Overall I love it but they need to work on the connectivity on this device. Hopefully, if there is a 2nd one, they have fixed that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portable. Having this I can now play EA while being in bed lol.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Portable Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome portal gameingconsole. Sony has created a great protable gaming console that i can take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Best thing to have if you have a PS5!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when you are away from home and you want to have a good time playing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his “PlayStation on the go”as he calls it. There’s only one minor issue, the battery life isn’t that long but it’s a great product overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Super Convenient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I would like to play games and my son wants to watch a movie its very convenient for me to still play while a movie is playing. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the addition to my PlayStation family. I keep my ps5 in the living room but with this device I can play the game from the comfort of my bed without fail.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how big the screen is while being portable. I got it for my boyfriend and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it does have connection issues but other than that its been great for not having to drag my console around

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the Portal's ability to provide a smooth playing experience, considering all I'd read online. In use, I've been very pleased - particularly with the streaming option. Using our home internet (which is fiber but has plenty of other devices connected) streaming quality is smooth and fun. A little slower response for games played remotely from the PS5 but still playable as well. Worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Built for comfort.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet accesory to have. It plays your PS 5 games with comfort, either in your house, outside and on the cloud. Great handheld to have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I take it everywhere I go. It’s really cool that play station came out with this. The screen is super clear and it’s very easy to Hold. I love it and would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending real time with the PlayStation Portal, I can confidently say this device fills a very specific niche — and if you fall into it, it’s fantastic. If you don’t, it might feel limited.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal surprised me. Streaming works smooth, graphics stay sharp, and controls feel just like a DualSense. It’s perfect for when the TV’s taken or I just want to chill in another room. Battery life’s solid, and it makes playing anywhere at home way more convenient and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and with the streming feature i can play at home without having my ps5 on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Fun, Pricey Addition to Your PS5 Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, one of the best things (a bit over priced for what it has) to use alongside your PlayStation. It's so nice to move around the house and play like I would a handheld but having all the processing offloaded to your console - meaning long battery life too! The WiFi is a bit finicky; I can be 3-5ft away from an access point and get a warning about WiFi signal.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to play my games anywhere. Would give 5 stars but difficulties with connecting it to my PS5 if I am not able to be home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. It take a minute to connect to my ps5 and my network. But all in all it works good

    I would recommend this to a friend