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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,056 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    If you want one, do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to be able to get one but I understand why. Machine works great. Makes the PlayStation more portable within your home. I would say plus you PS5 into a LAN cable and then you would never notice it's streaming. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes gaming so much more convenient! The device looks and feels great, and really enhances the PS5 experience if you’re looking to enjoy your games in a different location from your usual setup. Glad I made the purchase and would recommend to anyone who might be on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well wherever better than I thought

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PlayStation Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition for an open box like it was hardly used! I personally use it almost everyday. I enjoy how it portable so I can use it on the go. Sometimes it does have connectivity issues, but otherwise it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Remote Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well on my network that has at least 30 smart home products connected to the Internet at all times. I have my PS5 plugged into Ethernet and have at&ts top internet plan which really only gets me about 170 - 200 mbps on WiFi but it still holds a connection well. The quality of it is really nice and I’ play on it for a few hours at a time while in my home office since my ps5 is in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation pkrtal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is Great product, it is super convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great At-Home companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device. Works amazingly at home with crystal clear graphics. When away from home, graphics drop significantly but I haven’t had any issues with lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device kids love it great for road trips just got to have good hot spot

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    No downsides here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to get a portal online through BB when they were even more notoriously challenging to get. I am beyond thrilled i did. Great lifespan on the battery, setup is easy, i havent noticed any latency issues either. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My new to go to away from home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing looks and feel great and the screen is just wow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Portable playstation on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation portal offers an immersive gaming experience on a small device. The screen is crisp and clear. Battery life is good. Just a pity it does need WiFi or an internet connection to be useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its as good as your wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending if you have good wifi youll like it or you might hate it. If the wifi is bad i dont suggest it. If its good youll appreciate it all the way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you very much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good timing good product my son loves it. He sleeps with the device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase best thing I decided to buy so far this year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1 year later… still awesome!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having my ps portal for over a year now and all I can say is that it’s worth every penny! Especially with its new update with cloud streaming. I’ve been able to recently play cloud streaming games(in its beta) while my wife plays on the ps5 with her account and haven’t had any kind of interference. Has been smooth out the box. Playing Remote play and now cloud streaming, no latency issues or lag or any disconnects. Definitely will continue using this awesome machine for years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Now I can play anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can start playing all my games anywhere in the world from my ps5 console that’s sitting at home! This is the best gadget ever created! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play on the go. Only have to make sure if youre playing a disc, its in the system. Ideal for digital games since they can always be played. Occasional trouble connecting to system though, just had to reboot the device.

    I would recommend this to a friend