Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 7,057 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use! Battery life is amazing and not hard to use at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. The lag is super light and so I am able to play just about anything without noticing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good you just have to be connected to wifi and pay the subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Its amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer so I was questioning if I should get PS5 but then decided to get portal for cloud gaming to get just a taste of PS games. I am loving it and don't think I will get PS itself. The form factor makes it more convenient and practical for me. The screen is large and punchy. I mostly play RPG games and did not face much issues on streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For my 9 year d

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update your ps5 to ensure it can be paired with the portable. Otherwise, it is what we expected and my child loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one had a problem connecting to my ps5 but the second connected quickly and effortlessly it’s a fun mobile system that’s great when you want to play on the go or just some thing to play quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked super well and it's very good and beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for travel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 on the go. Great for travel as long as wifi is available and wifi is everywhere now a days. Performs great as long as the wifi connection is strong and has good internet. Make sure you have a usbc charger and a case!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For PlayStation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work fine so as far as I can tell everything worked out good. Haven’t really had it long enough to see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No need to take over family TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal, in my opinion, is for a specific gamer. One that shares the TV with family but would like to game whenever they can. I enjoy gaming while family is watching TV, and I can go outside too. I have not taken it out of the home so I don't know how true remote gaming works on the Portal, but at home the connection is solid. I have not experienced any lag or drops in rate, it is well executed. For my specific need, need to play while TV is being used, this is perfect. I used to remote play on my laptop but that was cumbersome, now it's flawless and very enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase.you don’t even need a pa5 to play your games. All you need is WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing my console in the living room, so at times when someone wants to watch a sports game. I can continue playing my game on the portal while still being engaged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great. Would rate it higher but disconnects at times from the PS5. Works very well at home or from another location. Graphics great. Enjoy the device. At times wish it would have more functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great start gen 2 needs some additions

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for what it is, if you want to play your PS5 while someone is using the tv or you want to play while in bed this thing is great. Mine works great with my mesh network. After trying this away from home i can tell you this thing is solid. I played connected to spectrum internet and my PS5 connected to ATT Fiber and I did not notice any lag whatsover. Keep in mind if your wifi hardware is crap then you may get a lot of stutter that some reviewers mention. I did not try this with multiplayer games just single player games and it works great. I wish it had bluetooth though but for the price i think its a great accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Last minute bday surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online for pick up, customer service ALWAYS great, transaction ran smooth. Surprised my boyfriend with this as a bday gift, he enjoys it ALOT! Especially during road trips and layovers. Thinking about purchasing one for myself. Just waiting for the update for GTA5 and hopefully more games will be added as well. Then my bf really gonna love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spurge for the month. I’ve had my head down in textbooks the past few semester. I was finally able to come up for air and decided to reward myself. Perfect for ps5 on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing item to use for travel and in other rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for PS5 owners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blew away my expectations. After a few updates they added the ability to play games streaming from PS Plus without the need for a PS5 and that took it over the top. The wife and kids usually are using the TV so this allows me to play PS5 or classic games while they are watching TV.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because we can use this on the road. Recommend

    I would recommend this to a friend