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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,058 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because we can use this on the road. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It works well and I use it when Im on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing. Siging in was a breeze. Starting up the portal is visually beautiful, easy and fast. The selection of games for streaming is great and even just playing my own games from anywhere is awesome. The feel of it in your hands is really nice as well, it’s smooth and sleek. The charging port is in a good spot where it doesn’t feel like you’re going to bend the cord to charge it. Overall, one of my favorite purchases. 5 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Little Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is a unique device. Its only remote streaming, so internet connection plays a big factor in how well the device works. I can understand that this is not for everyone, but there is something here to build on. I highly recommend hardwiring a ethernet cable from your router to the PS5, so that connection is stable. I havent had any issues with lag or disconnection while playing the portal. I have played a few games (GoW Ragnarok, Destroy All Humans 2, Spider-Man 2, The Order 1886, Spongebob Cosmic Shake, Robocop Rogue City and WWE 2k23) on the Portal and each have played better than expected. If you are on the fence about getting the device, just make sure your PS5 is hardwired to the router and you should be good to go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of these for a couple reasons. One, so I didn't have to haul my ps5 back and forth from mine to my boyfriends house. And 2, so that I can still keep an eye on my kids while playing, but allowing them to be able to use the TV. Its a win win. The product works great, amazing quality of video, easy to connect to system and so simple and portable. The only issue I've had, is while being away from my ps5 (in another house) it is very hard to play. It does work, but the connection isn't consistent and it's constantly losing connection to the ps5. Besides that, I have zero complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP is amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been borderline about the psp for a while. A week ago I was like,what the heck and purchased it. The only problem I had was the graphics. The latest update dropped the other day. When I say game changer, it looks amazing now. Long as you have really good wifi connection your good to go. So if you're thinking about getting it, go ahead.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting this for sometime now and I finally got it on a great deal. Theres so many games to play, the graphics are amazing with a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great remote player for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a ps5 remote play device. Screen is great and the controller is comfortable. The thumb stick are a bit smaller than the regular dual sense and the battery life is not great, but overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product little buggy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controls screen size is great and quality is great. Down side no bluetooth and can lag when playing big games. Over all i like it

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Port(able)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simple to use and not heavy screen is large enough to see details full hd is clear and detailed play a large group of games anywhere theres internet the portability of a switch with the loading speeds of a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my granddaughter for deep cleaning my house. She LOVES it. She can take it everywhere and connect with her games and it has a nice sized screen for viewing. She also purchased a case and glass cover for it to protect the screen like you do for any device. It works great and was a wise choice for her!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for at home play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for at home play away from the tv, sometime spotty when using away from home network but over all great for my use case of playing while not needing to be in front of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Remote Play PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the smoothness of the game play. Feels like a true PlayStation controller. Need good solid Wi-Fi connection though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is not necessary now, limited choice though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the ststem update on 11/19/2024, you can play stream from the cloud server without connecting to PS5 if you are a PlayStation Plus Premium member. The choice is limited, and they say that this is still a beta test, but it works! The save data are stored in the cloud and synchronized to PS5, so you can play seamlessly with both consoles. I am on a vacation away from home, but I can play at the hotel without flustrations. Hope this would be the official function and the choice of games will be increased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 player games without having to play against someone online work amazingly! It was the thing I didn’t know I needed. Graphics are great and the big screen is very helpful. You do need a fast wifi connection for it to be succesful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my psp!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very fun to play and I can’t wait to buy more games for it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using the Portal. It’s great to use when I want to play, but can’t use the TV. The only negative is, when I’m in a hotel room, I can’t always connect to wifi, since most hotel WiFis require an acknowledgement using an internet browser. The Portal doesn’t have a browser built into it. This wasn’t a dealbreaker for me though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfectly Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have PSN premium this thing is all you need, you can play it like a backbone without your console running

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony at it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love them to put a disc reader in here to play games offline not on wifi. The controller feels great but update made this worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Works good hosting the time. Can be a little laggy but that’s expected.

    I would recommend this to a friend