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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,058 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey everyone this console is very good and I love it. It fun to play. You can travel with it and it is worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good device but did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest Review: The idea of the portal is amazing, but you need to be ready to connect your Ps5 to the internet through a LAN cable. Too much of Lag while playing games if your ps5 is only connected on wifi. You will not enjoy the ps portal if all the devices are only connected to the wifi network. It is actually frustrating when you are ready to play a game but there is frequent disconnections. I had to return my portal back due to all these reasons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for remote gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work on my hotspot, I haven’t tried it away from my home WiFi but it’s been decent at home when I don’t want to sit in front of the TV to play. Or when I want to let someone else to use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Clear picture quality Fun to play. Super happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great. Specially when playing from the cloud. Does have some connectivity issue when syncing to ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Almost a psp

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though its not a stand alone system this is the product we needed. I love this thing. I can be hundreds of miles from home but as long as i have a decent connection to wifi i can hop ont my PS5 with remote play but what truly made this a five star product was the addition of cloud gaming and so far sony and the Playstation brand have done it well. Until we get a new PSP this will have to do and its not a compromise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excels at what it does

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great second screen option for the PS5 with negligible inpit lag (if you have good network speed). No bluetooth support is disappointing though. You either need a wired headphone or Sony’s own pulse headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image and gaming quality but is all dependant on the internet you have... be mindful you require connection to use this...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love all Playstion items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is amazing my fiancé lives his and takes it everywhere.. even though it was refurbished it looks and works like it was never used before.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect edition to your p5 especially if you travel a lot for work. I can play with my loved one even when I can’t come home due to work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is better than expected. Picture quality is wonderful. Fun to be able to play games not in front of the TV. Speakers are barabge tho. Ive had great experience with the remote play being stable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony powerhouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product before the hype and was never disappointed. Now with the support from Sony it the only handheld I use!!❤️

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good to way entertain your kids or self while on a long road trip or simply want to lay down and chill instead of sitting up playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal solves a Problem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal was exactly what I was looking for so I wouldn’t be restricted to playing where my PS5 was. Battery life could definitely be better and WiFi strength is a big part of if this product would be even useful. I needed to hardwire my PS5 to even use the portal reliably and there are still some dead spots where I get choppy connection. That’s not necessarily the portals fault but something to consider when buying this product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Okay if you like collecting consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay device just to own I tried gaming away from home but keep getting connectivity issues and gave up the PS plus plan is cool able to play multi games online

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it's suppose to!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's pros and cons but you have to remember it's $200. If you have weak wifi, don't even bother playing, it's horrible. However, if you're connected to fast wifi the portal works great. It's a bigger Nintendo switch with better graphics and better games. If you want something that's versatile and media app friendly, spend the extra money on a steam deck or the aids rog. Those are about triple the cost but can do more. This is cheaper than a switch, so yes expect it to do less. It's advertise to be a remote play controller, and it's good at doing that. On good wifi, latency is fast. Lag isn't really there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it when you can.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take it with me to play my PS5. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    About time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is an innovative piece of tech. It has improved from the release date so don’t let people discourage you from buying. As long as you have the ps streaming membership and a good WiFi, it plays very well. Obviously COD and R6S are a bit overwhelming for the device, all other games (solo or multiplayer) play fairly well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fun in a pinch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your internet signal is strong. PS5 being connected via Ethernet substantially improves gaming.

    I would recommend this to a friend