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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 7,038 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wowzers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one device that people need, that they thought they didn't! You never realize how great it is until you are playing all your greatest ps fans the way a ps fans should be played. With a ps controller. You can play this any where and not just in your home fyi!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Update has made this device worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld has a ton of potential. Not quite perfect yet, but definitely playable. Hopefully the future updates will resolve connectivity problems. The most recent update included a streaming beta that performs much better than the remote play feature. All in all it’s worth the money and if future updates helps with the performance of remote play it’ll be golden. For those who don’t own a ps5 the update just made this handheld worth purchasing. If you subscribe to ps plus premium you’ll get access to the streaming beta and all games in its catalog.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Gamer dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a fair because you can use it to share play your Playstation 5 but you can shareplay on a tablet or your phone i want to give it a 1 star because if you have a mobile data plan its better to share play from your tablet you can select use mobile data from the settings with this only has wifi the point of this is to game on the go another thing streaming games is amazing works way better then share play but gonna run you 175 for the year i would not recommend anyone pay monthly i had mine because i am a premium ps subscriber already

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even used my PlayStation in weeks. By far the best purchase I’ve made for gaming in a long time, travel a lot and use it on the go but even when I’m home I can lay in bed with the wife while she’s watching tv and everyone is happy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ergonomics inspired by the DualSense controller, smooth and beautiful image quality if the connection is good, and the freedom to play your PS5 games remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool as heck, it's great to be able to play classic jrpg's in bed or when the wife hogs the tv. Feels no different from the PS5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! My husband really enjoyed playing this and he can play it everywhere in the house now. If you want to play it outside you need to buy a travel router to be connected still to your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal Remote Player for PS5 Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal exceeded my expectations, the screen quality is amazing, it’s very comfortable, and as long as you have a decent or wired Wi-Fi connection it works like a charm. I can play my games while the TV is being used, or late at night without bothering anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment to keep both you + your wife happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution if you want to share the same living room space with your partner while both enjoying own activity, when she enjoy her korean drama, i enjoy gaming in PS portal. The handheld feel amazing and the display looks incredible and buying at Best Buy allow for additional points with Amex make this even sweeter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice to play remotely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! Perfect for some gaming sessions while I’m away from my PS5, specially in my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Portal. Im pretty sure ive used it at least once a day since I picked it up. I just wish I could use it with out a wifi connection and it had some security features like a screen lock or tracking if the device is lost or stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing my game on the move don't have to just play at home

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    PS portal, is it worth it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing on using private WiFi and nice to be able to play anywhere that is comfortable and not just at your PlayStation set up. With the most recent update I am to connect to remote play on my mobile hotspot or public WiFi but I did not have the smoothest streaming experience. Lots of lag and experienced a lot of deaths in Warzone lol. Cons: when I first bought the portal it was before this most recent update and I could not connect to remote play on mobile hotspot or public WiFi. Did some Reddit research bought a travel router off Amazon to accept terms and conditions from public WiFi pages and the portal doesn’t have this built in which prevents you from connecting to the internet properly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    MUST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. I love my ps5 console but this is even better for when I just want to lay down and relax in bed without having to sit up so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing gaming for such a low price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them, and I love mine so much. Got the black one (giggity). This device is perfect, other than needing WiFi to play the games. This is the only way to get PS5 quality graphics on a handheld. Not even the $1000 handhelds have graphics this good, and that’s all thanks to streaming the games and not running them off the system itself. However, because of needing WiFi to play games AND needing a PS Plus Premium subscription, this gets 4/5 stars. Eliminate the need for the premium PSN and this is a solid 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system once you figure out your PS5 wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun system that is a game changer for playing games. Just make sure you set up your PS% system correctly to get the most out of your Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Really nice device for PS5 games.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PSP is a great device to mirror your PS5 from. Feels rellt well made and is very ergonomical. Feels just like holding a regular PS5 controller. My only beef with this device in my opinion seems intentional as you cam only play games on this device for the most part. You cannot stream any tv service or even Youtube on here. That was actually really disappointing to me however I as I mentioned i would t doubt they specifically made it that way as to focus all your attention on the mediocre selection of games on the PlayStation store. At least for PS5 i feel the fame selection for has not been good this term for PlayStation. But again if you have tons of good games to mirror and your lucky ebough right now to get a PSP from Best Buy for $199 its well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shockingly capable dedicated streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece if technology. If you have a PlayStation 5 or a PS+ subscription, and a solid internet connection, you can't go wrong with the Portal. I've been able to play online competitive shooters with no noticable input lag, Elden Ring, Final Fantasy 14, and Veilguard all streamed the PS5, as well as try out a wealth of modern and old titles through the PS+ collection for the Portal. Very impressive.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    AMAZING With An Asterisk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have minimum 15mb upload speed and follow these guidelines, you'll love the Portal. Obviously your PS5 has to be WIRED, No wifi. Sadly, but hopefully something Sony will fix with an update. You have to set your PS5 resolution to 1080p, and either unplug the HDMI from it or play with the tv off. Not ideal i know, but it's worth it. If you have another tv other than the living room, which less ppl/only you use. I recommend hooking up your PS5 to that one, since the Portal connects through wifi and not the console. Please pass these tips on to other interested parties, before recommending the Portal...

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome hand held unit. Complements the ps5 very well . Be cool if they put psp games on psn. Im kinda new to the new age games. Im old school but its a pretty neat system fr

    I would recommend this to a friend