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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,059 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great prdouct just need good wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is a excellent way to play video games. It is amazing to play on the go. The downside is intenet connections are not good everwhere you go and even in your own household at times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portal - Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made. I’m able to play Fallout 4 on the go and it works seamlessly using my phone as a mobile hotspot. Would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love that I can play in bed you don’t need it connected to the main console only if you wanna remote controls play but you can stream which is pretty good a lot of option of games you can play from no problem for me love the device

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent quality and value as a birthday gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in excellent quality. My son really loves it. as a gift for his birthday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Wonderful console Ilove the new update

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great for the price but few minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had this for a month. The device is great! Well built and makes you feel like you’re holding a ps5 controller in your hands. Screen is awesome! Now why did I not give it a 5 stars: - have a really solid home network and even turned QOS up for this device and still get laggy moments. I think it’s more ps5 being able to handle and support the data more than it is my WiFi. - other minor item is games that use the center touch area of the ps5 controller. It’s hard to access and area is smaller than the controller so some actions are tough. In all great device! Esp love can be gaming while “watching” an episode with the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Superior speed. Great flexibility.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics, it takes some doing to get it connected, so you're going to have to contact PlayStation. Technical support? Were there going to help you change a couple things in the network? So you can open it up without it continually lagging, and then you're going to have to call whoever you're Internet provider is, and you're going to have to have them open up some portals so that the playStation portal will work without any lagging issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Real gamer need it for the GO

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the device, especially now with the new update. Play on the go and continue from where i left off on the ps5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great product is u own a PS5, with a few drawbacks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is overall fantastic and opens up a lot of new options for gamers, especially those with families. My two big complaints are: headphones connections and screen refresh rate. You CANNOT pair any bluetooth headsets you own with this device. They are using proprietary tech (as is tradition) called Sony Link, and only two headphones currently exist, sort of, that have this in them. The earbuds dont release until December and last i checked the earmuffs version doesnt come out until next year, and the earbuds are $200. So, same price as this device. . . They should have replaced the Sony Link with standard bluetooth, but Sony has long been in the practice of using proprietary tech in their products which inevitably hurts the consumers. Anyone remember their Memory Stick Duo??! Here we go again. As for the refresh rate, while it isn’t as common, its becoming more and more so with each passing year that games are running at 120 frames per second, needing screens with 120 hz refresh rates. This is something less than that. After playing years of Rocket League on the PS5 at 120 FPS, it is God awful trying to play at anything less. Played half a match and quit due to this. Dont get me wrong, the input lag from the Portal is virtually nonexistant. In this case, it’s the screen’s refresh rate holding it back and bottlenecking the experience. . . Other than those two things, this is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but it actually works well, just make sure you have good internet or youll have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, everything was included. I was glad I was able to get one open box in such great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and graphics look amazing, definitely need a good wifi connection to play but overall a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sync with the PS5. Keep the PS5 in rest mode with internet always connected and can travel while using my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear controls are easy to use good for gaming on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Should buy for at home couch gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for couch gaming, graphics are decent, sound quality is decent and pretty loud I’d say, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a game-changer! The seamless interface makes navigating through games, connecting with friends, and accessing exclusive content a breeze. The vast library of games caters to every gaming taste, ensuring endless hours of entertainment. The graphics are stunning, enhancing the immersive experience. The consistent updates and new releases keep the excitement alive. Plus, the community engagement and multiplayer options make it a complete package for any gaming enthusiast. Highly recommend diving into the PlayStation Portal for an unparalleled gaming journey!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation portal is great fun and easy to use. Works great with wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite handheld system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a PS5 for years now and I barely get to play it anymore because I always seem to be away from my system in some way. Since I bought the Playstation Portal I feel like I'm not only getting my moneys worth from it but my PS5 as well! I really do love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool, love the size of the screen. Battery life is also pretty decent

    I would recommend this to a friend