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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,059 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Pretty cool device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I enjoy it works well with the PS5 it super fun to play god if war on a 8 inch screen while my wife watches TV with the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its a streaming device and with good signal it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it, works even when he is in a different city.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my wife as a way to stop taking up the main TV. Was skeptical at first, but it works great. I have more issues from my Internet provider than the device itself. Plus with the new update you can use cloud gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Neat little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what i wanted. Great accessory for PS5 owners if you dont always have time to sit down infront of the tv or just want a change of scenery. Wish is was about 50 bucks cheaper though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and the kids are happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love it as we bought two. As listed and does as it says. Buy a screen protector and case. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system it never lags if you have strong WiFi and the movements and visuals are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 4 out of 5 stars

    High quality but not the most useful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device very comfortable. The screen is high quality the only thing is it’s just a remote player essentially which you can do on other devices you already have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gaming device, does require strong internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Works extremely well as a portable gaming system, however, just make sure you have a strong internet connection. If that is weak the device does glitch, but I blame that more on the internet than the PS Portal device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent buy!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love my Portal I had a very good time playing with my siblings during Thanksgiving. The fact I don’t have to bring my PS5 is sooooo much better! Spider-Man in my hands!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product when I want to play PlayStation on the living room tv and my girlfriend wants to watch her shows at the same time. Before you buy though the product cast to your PlayStation so you’ll need good internet to use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The accessibility

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the only thing is you’ll have to have good internet or hotspot for it to work well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great I recommend To buy it It’s very easy to use it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It’s a great accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a pretty good device. Obviously, it’s not as free as a regular handheld device. But, if you want a handheld PC, then buy a handheld PC! What this device is meant for, it does really easy and conveniently. It’s a remote play device! Yes, you can use your phone, tablet, computer, Steam Deck, etc. They all work well enough. You can even connect a Dual Sense to those devices. This device just makes it easier and has everything you need built in. Biggest con is you need a decent wifi connection for the smoothest experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gaming held held produced by Sony since the PSP

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is a really cool device. It lets you stream your ps5 games onto it and play from virtually anywhere as long as you have a good internet connection. The screen looks great and the feel of the controls is really good. So if other family is using the big screen tv then you can just turn this on and put some headphones on and be in your own world playing your favorite games. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great PS5 companion.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son, specifically to keep the peace in the house as I watch college football on fall Saturdays and he’s itching to play on his PS5. What sold me is the ability to now stream games (with PS+ online membership) from a growing library of games. Some slight latency issues, as with all streaming game systems, but it’s been a great experience. Well built. Basically a controller built around the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Super comfortable but mediocre video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

    No, I would not recommend this to a friend