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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7062 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 7,062 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Screen, comfortable grip, streaming quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device but a lot of caveats. The dual sense feedback is not strong like the standalone controller. Screen is awesome, 1080p and great color accuracy. But it really comes down to your WiFi speeds for streaming quality and there’ll always be an input lag no matter what. Last but not least, it’s quite comfortable to hold!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST PS REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PRODUCT, MORE THAN I WAS IMAGINE, HAVING MY SUBSCRIPTION AND UPDATES, IT MAKES A GREAT PS EQUIPMENT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Use an Ethernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to game away from home. It works best if your PlayStation is plugged into an Ethernet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playing my PS games anywhere I have internet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently with the newest update! Streaming games is a breeze just as long as you have good internet

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for New Dads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having little to no time to myself and not being able to get to my man cave the Portal gives me a chance to game from time to time. I hardly notice any difference in graphics and the haptics are just as good as the PS5 controller. The only drawback is the reliance of WiFi, but I knew that going in. There are times when it is very laggy. Also, some spots in my house don’t have great WiFi connectivity. As long as you have a strong WiFi network. You shouldn’t have any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing experiences, very few freezes and software glitches. Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Even if you don't think you need it,you'll love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for when you want to play PS5 in bed or in the bathroom, or maybe even on your lunch break. If you have good internet speeds, then you shouldn't have to worry much about lag, except in competitive multiplayer games. I'd recommend it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I had handheld gaming device, and sony did right by the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply incredible, portable PS5 buy it!! I was in the fence but it’s so good and smooth a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth the grind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is exactly what I wanted. Sometimes this WiFi does get choppy when you first connect to your system but the gameplay is smooth the vast majority of the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, works great for streaming games. Even better now with the updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift for her

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for Christmas she was yet to play on it but my son have he plays on it daily and love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love the portability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to use when you dont want to turn on your TV and disturb family/roomates. It's super nice that you can go anywhere with it as long as you have a wifi connection and the PS app, though I definitely use it mostly at my home juat because its more convenient than the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally ironed out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original units just weren't worth the price. After many updates and the stream feature at an increased bit rate, I finally enjoy using this. Makes chipping away at your PS library so much more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote player..take your gaming everywhere.Exciting !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Best PS5 Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is the best PS5 accessory. I haven't any problems with the connection is my home. Picture has been perfect. I just wish they gave the option of bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Nice device, love it, but with frame drops

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and does what it's meant for at an okay price. For hardware, I think $200 is well spent for a normal PS5 controller plus a built in 7-8" screen. This combo makes it much nicer to play on this than on my Back Bone paired with my phones. Controller is solid; screen is solid. Do note that.Frame rates are terrible though. With the exact same PS5 setup, my phone paired with the backbone gives me constand 60fps pretty much all the time, while this Portal runs choppy, lots of frame drops, 30 fps ish more than half

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This easy to take when traveling. My son loves being able to play while in the car.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS Portal better than you think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thing is an absolute deal especially when you factor in ist only $200! I did run into it disconnecting but was mostly because of the internet I was using. I also find out if you find yourself keep disconnecting try actually restarting the portal instead of just putting it in sleep mode. I'm glad I got it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good, depending on the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing plenty of games, with a particularly great screen, though it's not quite seamless for competitive games due to frame rate drops and other streaming hiccups. In my experience, games like Madden are fun on here... Fortnite, not so much.

    I would recommend this to a friend