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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,042 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition when you do not wanna move your consle around the house when you wanna play in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a PlayStation plus premium subscription, this device plays the streaming games very well. Very natural feeling in the hands. I wish the blacks on the screen were darker and a wider contrast but this is also only $200 and the display punches above that price point. My biggest complaint is the lack of compatibility with third party Bluetooth headphones. I know they want to sell other hardware, but I already have too many expensive headphone choices at home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pretty slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the gamer in your house. Take it with you and continue doing your thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice device. Works really good with a decent internet connection. The screen is so much bigger vs a iPhone and you can see much more detail in games you’re playing. The battery lasts a decent amount of time. Remote is great if others wanna watch the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever got love how durable it is love that I can take it with me everywhere ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good home devices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product, Wish you can use outside of house. Clear screen. Must have solid Wifi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Don't stop trying to get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, don't give up on the drops! Just be persistent and it'll happen, super worth it. So nice to have so others can watch TV, or not, and I still can play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go and pick up and leave. I wish the screen was a bit bigger! But overall it’s a great device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for travel an remote play outside in yard an it is great. Easy setup also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing in bed and streaming games while on trips as long as you have a hotspot. Graphics are great for a handheld device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great graphics great sound good but great with head phones feels great in hands only con maybe is connecting to ps5 a little slow but depends on your WiFi your in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    i still love it ofc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s amazing!! but could be better like turn it into a device where you wouldn’t need to own a ps to be able to play ps games almost whenever we want. i like how there’s cloud stream to where we can kinda do that but it is kinda sad that those games are sometimes only temporary.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New update makes it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New update makes this portal well worth it. If you were on the fence before, I think this update is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a must have! I love this device. It makes it easy for me to play my PlayStation in bed while my wife watches something on the TV. One thing to note is that if you’re experiencing lag, make sure your PS5 is hardwired into your network. Once I did that all lag I experienced was gone. I was even experiencing lag standing next to my PS5 while getting 500+ Mbps wirelessly. Do I wish this device could play games independently of a PS5? Yes! But I knew what this device was and it does that task extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and easy to use. Recommend good wifi other than that it’s awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great if you have good internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, however it does get a little laggy at times due to it streaming from PS5. I LOVE it and it works well for me, however if you are unable to hardwire your PS5 it may not be as fast as you want. I play red dead on it all night after my wife holds the living room TV hostage.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the concept but….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept and the screen is really nice. I also love the controllers but the WI-FI 5 on the device is awful. I have WI-FI 7 in my home and the gameplay was not good. For this reason, im returing it sadly. Hopefully they will update it and ill buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard to get one. After i use it, i do like its portability. However, It requires a high speed Internet, which is a limit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and picture looks great. You definitely need a very solid wifi connection for it to be reliable or it will get pixelated/lag.

    I would recommend this to a friend