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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 7,042 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend getting with the new psn update no lagg

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting away from the couch and playing my game in bed, on the go, or at a friends place

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for Christmas. He enjoys it. Good size screen for being portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love this playstation portal! My husband and i sometimes hangout just doing our own thing. But it sucks when i wanna watch my show but he wants to play his game. So, the playstation portal has been so awesome in letting us hangout but doing our own individual thing. Also helps when our 1 year old demands to watch Bluey lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product but finally made useful by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but much better after the Sony update to make it a full fledge cloud gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this while my family uses the tv is a win in my books. Need good WiFi but regardless it does what it needs to do

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Amazing hardware my home Internet just sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the controls and the design overall of the device, however, my Internet is not reliable enough to consistently hold a signal with my PS five. I found that streaming games over the cloud was actually better than remote play. However, remote play was the primary reason I bought it. For some reason, the remote play app on my Lenovo Legion go S actually performance is way more consistently than this device did. I’m not sure why it could just come down to the Wi-Fi chip being more current. Still I would recommend this device if you have a really solid mesh network in your home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Niche Device for a Niche Type of Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the screen looking fantastic and the controls feeling on-par with that of the PS5, I was unfortunately a little underwhelmed with the functionality of the device. I bought the device so that I could play my PS5 games in bed while my wife was using the TV, but I come to find out that the connection between the Portal and my PS5 couldn't even reach as far as my bedroom without significant latency issues. Furthermore, you could turn on your PS5 remotely using the device, but you can't turn it back off, which means if you don't want your PS5 running all night, you have to get up and turn it off manually. For what I was looking for in a portable Playstation device, this wasn't quite it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to PS especially now when you’re able to stream games. Love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wish it was independent from the PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it was the second coming of the PSP. My intention was to be able to multitask with the PS5 by playing games on the portable and streaming on the tv. Did not know it could only mirror. That was disappointing for me. I like the concept, but it wasn’t what I was looking for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal helps with break time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works way better than expected. I play this at work with work wifi while connected to my ps5 which is 20 mins away from me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer on PS5, this is a must have. Only down side is you need strong wifi. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then i thought. Loving this playstation portable!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Fun handheld console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but doesn’t always connect to PS5 when not home. Some needs to be next to PS5 sometimes to connect if away from home. Some bugs still to be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has its limitation but awesome for what it is and for the price. highly recommend if remote play or gaming while family watching tv. more updates to come

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice portable device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! Works pretty good and love playing ps games on a portable device! The display is beautiful as well and colors pop. I recommend it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box PS Portal and everything was in excellent condition. I'm happy with the purchase. The portal works great on my network and I prefer it over my steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Play station portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product usefull if you live in a small place and someone else is using the tv you could use this device and game.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Boo-boo da fool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony Portal into your Sony Console making your home console portable make sense or Nah?.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Tv by Choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a father that constantly has to let my kids use my tv or follow them around the house to make sure they’re safe. This remote player is amazing, so addicting , I don’t even care to play on my tv anymore. I take this thing with me to work, family gatherings and even to ER visits

    I would recommend this to a friend