Customer Ratings & Reviews

This thing gets a lot of hate online becuase it is WiFi only, but I gotta say, it's awesome. I don't always want to go upstairs and get in my game room. Sometimes I just want to sit on the couch downstairs and put in a quick session. This is superb for that. I've taken it on trips, too, and it works amazingly well in a hotel room. Well worth the money.

I enjoy the mobility of the portal. And the update made it a lot better with the streaming as well.

Great handling, awesome graphics. Love the display. Difficult to play when not in same network. Needs port forwarding to play remotely and if the connection is not strong it is extremely glitchy and the quality of the image greatly diminishes

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

A nice little device that lets you play your Playstation games without having to use a TV. Would be awesome if you didn't need to have a Playstation 5 or an internet connection to play some of these games, but it works great as intended.

People love to judge this product buying what for what it is not. This is the perfect dads gaming handheld

“I absolutely love the PlayStation Portal. It offers a seamless gaming experience with its impressive graphics and responsive controls. The design is sleek and comfortable, making long gaming sessions enjoyable. The connectivity is reliable, and it syncs effortlessly with my PlayStation console. Overall, the PlayStation Portal is a fantastic addition to any gamer’s collection, enhancing the overall gaming experience. Highly recommended!

This is the perfect option for my current lifestyle. I have a son who takes over the tv and I’m able to use my portal while he watches his cartoons. I can play for a decent amount of time without having to worry about the battery life which is also good. I haven’t tried to use it outside of my home, but I believe for my situation it’s being used for what I believe Sony intended to be used for and that’s all I need.

The PS5 portal is a great option for those who can’t be sitting in front of the tv the whole time. The only issue is the need of a high speed internet on the ps5 for the portal to work properly. I have my ps5 connected through Ethernet and I rarely get connectivity issues.

Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

awesome screen, good sound and very portable. nice new product

Ever since the update its a must add to the collection.

Great companion for the PS5 system and with the latest update enabling cloud gaming this device has turned into something with a lot more potential. If you own a PS5 don’t sleep on this portable system so you can enjoy all your games on the road or at home while you are sitting in the kitchen or rocking your little ones to sleep.

Best for outdoor gaming and quality as ever best buy never let us down.

I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

My daughter was looking for a portable tool for playing her game. Now, she can be in the living room and not stuck in her room playing.

My kids love it ,litle fun to take everywher with out own my tv screen

This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

Awesome. Light. Portable. Good quality. Takes long to charge but otherwise great product.