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Customer reviews

Rating 4.5 out of 5 stars with 6754 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,754 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for on the go. Works well and hands on at all times

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence when purchasing this but I'm glad I did. It's definitely not for everyone. I'm not huge into handhleds, especially if it can be played on the big screen but when I want to play couch co op with the hubby and don't want to share a screen, this is a great alternative. I just connect to my ps5 and we play on one of our other screens with his ps5. Just $100 more than the backbone, it's definitely worth a try.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    A lot of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal. Works great and love being able to play it games on the go. Just have to make sure you have a good internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Purchase Made So Far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great gift for my nephew! He loves it and all its features. Especially since he’s the type to love to play games on the go! 10/10 recommend purchasing for all the gamers out there!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portal. I originally bought the white one and turned it back and got the midnight black one. I have no problems with internet connection. It doesn't lag for me. It's perfect for my everyday use around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Think again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it take it everywhere I go…. Would definitely recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    easy to use and worth the money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a dad of 4 kids playing on the big screen it gets hard for me so i decide to buy the play station portal and it was worth my money i can play anywhere inside my house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fantastic device for what it is. Just make sure you have solid internet where your PS5 is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get you one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's alot of bad reviews but i can say my husband loves it. He was happy with his gift. Great graphics and the streaming makes it wonderful to play, no lagging. Would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could not get it to access.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ok purchase, but I had trouble getting access to the internet and can only use it at home. Which was no use to me.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Good WiFi & Ethernet cable hardwired PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a whim. It’s fun to play especially when you have good WiFi connection & when your PS5 is hardwired by Ethernet cable. Best with single player games because if the small input lag, but it’s hardly noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that my 11year old grandson is extremely happy about this gift. He had no idea he was getting this item and for the price it was the Best Buy indeed. He immediately knew how to operate it as to where it would take me years lol.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think that I was going to enjoy this as much as I have. It is incredibly simple to set up and use. The functionality of being able to use your tv for the kids while you get some gaming in, is amazing and the fact that you can play it anywhere that has eifi is awesome! Some multiplayer games lag a little bit. But, the value is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for those that have to share the TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a video gamer. It's a smooth way play games even when you are away. You don't necessarily need the PS5 console as long as you subscribe a PS plus. Very good item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psn poral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had bad connection issues to the ps and it wouldnt stay connected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun way to experience your PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portal it's a great way to have access to your PS5 and play wherever you want highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson LOVE this item, the best buy. I couldn't have pick a better gift for him. It's also perfect for on the go and keeps him busy and calm which helps me when I'm busy taking care of my situations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Just like the PS5!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Made an excellent gift. User loves the screen’s clear display and that it feels like the controller.

    I would recommend this to a friend
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