Customer Ratings & Reviews

the playstation portal is an amazing handheld if you alreay own a ps5 it let your streem you games with almost no lag and controller feels exactly like a dualsense perfect for playing anywhere.

Love everything on it, I rarely touch my PS5 again since I got this. Please be mindful this will need hardwire for non-lag gaming.

You didn't have any new in stock so i bought one thats been used and its a good hand-held product from sony hasn't let me down yet it runs smooth i still haven't used some features yet

Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

With the update that allows for streaming without your PS5 on... Magic. It works so well and the portal has a great hand feel. Definitely recommend hardwiring your PS5 if you want smooth connection when remoting but it is so fun when it works well. Direct streaming from Sony works perfectly even on a hotspot with my phone.

This is a great system on the go WiFi connection needed and pairing to your ps5 as well, if this device is for a minor make sure to research information on pairing device to a minors account before purchasing. Was able to pair with my sons minor account took some research but was able to do so and he loves it

This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

If you are looking for something to allow you to play around the house or on vacation this is the handheld for you. Playstation has launched a beta program if you have playstation plus premium that allows you to play games without a console. Pretty cool.

I like the portal. It’s takes some getting used to because your hands are further apart and the screen is much smaller compared to a TV or monitor, but it functions pretty much like a PS5.

Great product, I bought 5 as gifts and everyone loves them!!!!

I overall love the design and love the idea behind the system. Within my first week of owning and using it, I started having connectivity issues. I read online about moving your router and making sure that you were on a steady connection but I still had connectivity issues, and then I developed a drift in my left joystick, I ended up returning it but if they come out with an updated version that solves all of those problems out the box, I will definitely be purchasing another one

Amazing handheld! Screen and controller and performance is great!!

Great and one of the best gifts my nephew got this year 2025.

So easy to order and came so quickly! My nephew loves it

The portal is great. My only complaint is for when the wireless has a hard time keeping the connection. Not that this is a problem on the divices side but its the only negative ive run into.

very good for what it does. temper your expectations though. you need stable wifi . enjoy!!

This product is well worth the price. It makes my gaming more efficient when I’m on the go

Just as described and loving it, no complaints!!!!

Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

So thrilled. It’s perfect, works great, just what we wished for!