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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 7,043 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent need good WiFi though. It’s a good add on to the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own ps5 with ps plus subscription its worth getting other wise you won't enjoy it as much. PS plus and mobile hot spot you can play/stream any game you own.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Home Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal for people who do not want to game on a big tv or only have limited tvs! I’ve been big on playing single player games on my ps5 recently but the idea of turning on the tv and sitting on the couch gets tough, I can now switch on the portal while laying in bed and my fiancée watches tv and have no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ALSOME!!!!! THATS ALL I HAVE TO SAY……

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this PlayStation portable, it’s like taking my ps5 every where i go, and since im always out and about having it with me i now get the time to play all my games. Once again the PlayStation portable is ALSOME!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it, can be convenient at times

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Better on tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really doesn’t save even your account, so you have to sign in everytime. Games feel off, like inpute lag. I prefer to wait until no one is using the tv, to experience my games as i should. Currently is just sitting there, charging. I only used it like twice to feel how it worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Price just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have for on the go game. Plus with the cloud game play cant beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy on fairmont excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employee Alexander lopez at fairmont helped me throught my purchase. Amazing product. The item is used and works as if it was new. Happy with my device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to have when my spouse wants to watch TV and I want to play!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for parents

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. I have kids so they are most of the time watching movies or playing their own games. With the portal I can just let my kids do their own thing and be able to play some games while in bed or on the couch. Sometimes even at work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and fun to play with. I recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good not great, since it depends mostly on your upload speed of your internet. Try using good ethernet cable on the ps5 for better connection. If using wifi try putting your primary bandwidth on your ps5 to the 5gtz . Also let your ps5 run for like 2 minutes before connecting, when i connect the portal immediately after turning on the game the connection was static while using wifi. Overall good accessory to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Playstation portal is gold .... love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best product for the price . i love everything about it. i can now play over on the road using wifi

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    This is a great ps5 addition.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Since the update you can play anywhere you have WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yess!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, highly recomend, the dual sense works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for on the go. Works well and hands on at all times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best companion for the PS5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful for Date Night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even greater service in-store. Thank you Lakeland Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than you think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the steam deck opened up possibilities for me to play games in my steam collection which I have not touched in a long time, so did this beautiful device. Yes I was disappointed when they first announced it that I would not be able to do cloud streaming onto it without a ps5, but despite that, I am thoroughly enjoying the freedom this gives to play wherever and whenever I want around the house. Been on a MHW binge with all the rage after Wilds announcement. What a blast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice can’t say enough quality and build along with makes look like playing directly off it .

    I would recommend this to a friend