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Customer reviews

Rating 4.5 out of 5 stars with 6754 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 6,754 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    SCORED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was surprised I was even able to get one! I was on the website at 12am & was seeing it was unavailable, then around 12:20 got on the website again & it was available to add to cart! As soon as I placed my order, I refreshed the page and it was then unavailable! I was so happy I was able to get one! Overall, the Playstation Portal is great, love how big the screen is & super easy to connect to my PS5. There is a bit of a lag on it, don’t know why but not too much of a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so satisfied with my Portal, I play it everyday. Love the black color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal.....after streaming update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy one because of the PS plus streaming capabilities now and it was well worth it. No lag or glitches and it's not even fully released yet. I don't really use it for remote play but even that works pretty well. Highly satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it the wife hates it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does more than I expected it would. I Love it and the wife hates it. That should tell you all you need to know. Great screen with wonderful graphics and the connectivity is perfect. Never put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my purchase and would very much highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not the Magic Handheld that its advertised to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like my portal but its usability is completely reliant on your internet. I have a gig speed wifi and sometimes that isn't enough for my PS5 to broadcast out to my portal. It would be nice if my ps5 was plugged in via Ethernet but sadly my router is on a different level. When everything is running smoothly the portal is a joy and is crisp but when everyone is streaming in the house my games look like something out of the 16-bit days.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful handheld I just wish it had a batter stand alone option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, graphics look good, feels good in you’re hands when playing

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have the money it’s cool, honestly not much u can do besides remote play/ you need a 180$ subscription without remote play, just not that worth it tbh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you miss the OG PS Handheld this is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Great for walking down memory lane of the original PS handheld.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Work with wifi Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this PSP, you will need wifi Connection to use in any place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cloud device. Works well at home when connected to PS5 and on vacation WiFi. Even used at the hospital on their WiFi. The input delay feels much like playing are online multiplayer game. It’s there but not deal breaker. Wouldn’t recommend playing very twitchy games on it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity isn’t the best through the device itself but overall it’s a great concept and love how Sony added the cloud streaming option now but you still need internet requirements for both cloud streaming and console mirroring.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect travel device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling……. Must but ………. Better that back bone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. It feels like you are playing locally versus streaming from another device. The form factor feels great in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good PS5 partner device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent handheld when it works properly. Excellent for football season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming when the TV is being used by the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the PlayStation Portal. I bought it to be able to play while my wife and son watch TV in our living room. Single player games seem to be fine, a little bit of input lag in MLB the show when pitching and swinging. I have not tried FPS games yet. This may not be the best option for competitive games, but if you want to get a gaming session in and you're trying not to always alienate yourself from your family. This is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing , easy process , love the Amex points combo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I can play PlayStation again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i heard about this device i immediately knew i was the demographic. As a dad im often unable to go to my game room until the kids are sleeping. With the portal im able to play while the kids are playing. It feels like a duel sense. Id much prefer the portal over other remote play options. On home wifi its seemless for single player games. I connected it to my hotspot and the quality wasnt as great and i had a few frame drops but it was playable. Id recommend for any parent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if I didn't have problems connecting it to public WiFi otherwise it's working perfectly.

    I would recommend this to a friend
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