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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 7,043 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The most underrated handheld

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the PlayStation Portal. I feel it's very underrated. You can stream games without a PlayStation which is priceless. The screen size is great and so is the audio. It's a great device and I hope Sony continues to show support.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For when you want to hide you playing games from your wife, this is the best device. You can be in the garage and play, in the kitchen and play, in the guest room, and even if you're dropping the kids to the pool and play. (Hope my wife doesn't read this, she still doesnt know i have this)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play my favorite games on the road now I’m so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best thing i put my money good for especially when im at work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect since I don’t have to be in the same room my ps5 is at and Its best for me when I play story mode games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid device except . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant connect to any streaming apps, & if a game requires you to sign in with an account, like for example WWE 2K24 requires you to sign in with your 2K account before you play, you cant play it till you sign in on a console connrcted to a tv. Im also thinking if a game prevents you from being able to share it, you wont be able to see it on the portal. Other than that, solid srcice with a great display!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best!!! Great purchase! Got this for my bonus daughter. She loves this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy and deal and definitely would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price for a great product. It came on time and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another PlayStation success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas he loves it he does not own a PlayStation 5 but I did get him a Year's subscription to PlayStation Plus premium where he can game to his heart content great job PlayStation and at just $200 way better deal than any other handheld out there don't let people fool you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable and easy to use. Kids love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent the past 2 weeks using this decice and I am blown away. I am 1100 miles from my machine due to a family emergency. All I needed was an internet connection and a my machine to be wired at home. It has performed flawlessly. Even when I used my phone hotspot, the lag has not been terrible. I wouldnt play any fast twitch games like COD or a fighting game but for all other games, I have been super impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item…Sony does it again….Exceeded my expectations…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son as open box item, at big discount. Cords and portal still in wrappers, like never openef. Son loves it, cause doesn't have to wait for tv to pkay playstation now. He plays online games with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pretty much a big psp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is really cool. Fits great in hands, screen is super clear, easy to set up and works great with remote play if you have decent internet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and I been playing games around the house with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, handheld I have purchased in a while!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS5 in Ecuador Portal in USA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 minutes of updates I was able to connect to my PS5 that is back home in Ecuador. Being able to play Rivals on EAFC 24 and continue my journey on Hogwarts Legacy while im visiting my brother that lives in the US is just amazing. Sometimes connection wasn't the best but it was until I got someone to connect an internet cable from my PS5 to the router. The portal is great! I just wish there where more settings and Bluetooth available on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A surprisingly good addition to your PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In despite of all tech reviewers, this is a surprisingly good idea from Sony. By capturing the basic need of anyone who owns a PS5 and can barely play on it because you as an owner insists to show it off in the living room. Well, problem solved! It feels like a tied sale, but what the heck? I can now play my PS5 with a fair quality and great ergonomics from the comfort of my toilet. A pity it can’t connect to PS4

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good purchase but has limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very fashionable and great feeling to hold it.Only problem is works well with stable wifi from 15mbps going up. so some phone networks might not work well with the device which will make it useless.

    I would recommend this to a friend