Customer Ratings & Reviews

Well connectivity issues when away from home graphics not quite as good as i thought they would of been and definitely lots of lag time

Good product. Worth the money. You are able to play hours away from home

Great stream to handheld device, screen quality is good and no issues playing anywhere around home.

It’s extremely fun. Works very well! As long as you have a solid internet connection and your PS5 isn’t downloading anything, it runs great!

As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

When I first bought this product I quite frankly did not enjoy it due to the connectivity issues. Through my research I’ve discovered that the issues has be corrected and may purchase this again after returning it.

I definitely love the portal. I was surprised by how well it works. The video quality is great and the audio is awesome. The fact that it has the same haptic feedback as a dual sense controller is icing on the cake. I gave it a 4 instead of a 5 because there are some drops in connection, which causes the portal to sometimes disconnect, but it reconnects right away. I am definitely satisfied with my purchase.

I love the feel of this device . The ergonomic is great to me . Especially when I compare it to the steam deck and the rog ally . When you have a good connection it works great. Can't say it's perfect but ,the quality of the screen and size of the screen is better than using my phone for gaming . It's a great accessory to go with the PS5 . I am able to play it outside my house without issues, granted I have to have good solid wifi connection .

Great device if your able to get a good connection either in a Hotel hotspot a airport, works really stable when you use the PlayStation Premium service connects every time and no issues.

You can stream from your ps5 and play on the go . Fair enoigh price and it works well in my house

I’ve been hesitant to get this device after looking at initial reviews, but overtime I had seen positivity go up and I finally jumped on it. I’ve had it now for two weeks and I can say that this is a purchase well-made it’s exactly how I envisioned it would be. It’s not perfect, but it definitely does what I need it to do

It works awesome! Plays all my games no problem. Graphics and sound are great

Just a useful great buily product that i enjoying using everyday. Dont kick it intil you try it.

We loved it... and can take it anywhere with you. Boyfriend loves it

This ps5 portal is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol portal .

Ever sifne the update withh cloud gaming it has been so smooth. No ps5 needed ajd they added games every week when i travel I can take my portal with me. Even though its in beta one day we can play our games or maybe download them but no lag or nothing when I play

Amazing quality device! Streaming my playstation games while away from home is great!!

Cool product . Unfortunately i didn't have a ps5 to connect it to. I disnt realize you needed one..i should of did more research on this. But i didn't

At first, I skeptical of buying this since it is nothing more than an extension of the PS5 and not a system running games on its own. However, once my nephew showed me the immense display quality and the feel and control of the system it was a must buy for me. I am a person who watches many shows and the opportunity to multitask in a handheld while watching a series on tv is such a bonus.

I was very hesitant to get the PlayStation Portal. With having 3 kids I get no time to game. So I bought this and gave it a shot (had two weeks to return it if I don’t like it). Well for me this has been amazing, I can now play anytime and I have finished two games since buying it. Highly recommend for Dads out there. It’s ok for call of duty but it’s better for single player games.