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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 7,043 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardwire your ps5 and you will truly enjoy this product. When using hotel wifi it gets choppy on fps. Played madden, gta and such perfectly on hotel wifi. Hopped on t mobile hotspot and all was great. Worked well on plane as well but again, fps experience will differ based on portal connection strength. Definitely recommend if you can actually secure one. Perfect for unwinding in the bed while wife watches her usual emo shows.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    P5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item love the streaming and great to take everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Screen is picture perfect and links upbto PS5 seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love my PS Portable, only the ability to take my game anywhere in the house worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when your wife uses the tv. Easy to connect. Sometimes you loss the connection but depending on your internet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Easy to use and as long as I have WiFi I can play anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only two issue i have with this is 1. you definitely will need playstation plus premium for cloud gaming. 2. depending on where you at the game will lag and freeze with a strong mobile hot spot...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very fun to use. Easy to set up and good size screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps portal very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device almost seamless gameplay, but needs to be in range of PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this handheld accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pre-ordered this item and was able to pick it up on release day it seems like alot of stores don't have these in stock to buy unless u pre-order if any not sure why that is but i love the device i have small hands and fits perfectly for them and thumbsticks are smaller but yes make sure u have a ps5 and a recommend internet of 15 mbps for it to work well it wont work without a ps5 and wifi no lag issues at all since playing on it for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Handy and Easy to Operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have a handy play and very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved this and I can enjoy watching TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun device. Be weary if you’re internet is rough. But overall, a nice pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great system but you have great internet to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Portal rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical due to the Portal being cloud streaming only, however I’ve been thoroughly pleased with my purchase. I do want to add that I have a stable and high speed fiber connection, so your experience may differ from mine. Also if you’re on a network with lots of pull on your WiFi bandwith, I would use a second router attached to your ISP modem via Ethernet to give the PlayStation Portal first priority. It doesn’t take long at all to pair to my PS5, and the quality of my game streaming is excellent. Hardly any input lag for me and almost identical to native gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it’s so easy and convenient ! My husband loves it too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it not as much delay or lag but wished it had Bluetooth for headphones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Totally worth the purchase, with geek squad protection 10/10

    I would recommend this to a friend