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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7045 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 7,045 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I would definitely recommend. I love the concept of playing it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new updates it’s Beyound perfect highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, finally I have the power of my PlayStation 5 in my heads no matter where I’m at in my house. Can play spiderman 2 and grand theft auto on the comfort of my toilet when that times calls. I’m able to spend time with my family and also play my game!! That’s a big win for me lol. No don’t be fooled in order to enjoy the portal you have to own a PlayStation 5. It’s not a stand along console but and accessory to the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This device is very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product that PlayStation could made very good job Sony the things that you don’t get to hear about this this product you’re able to use your hotspot from your phone. You can finish all the games that you wanted to finish. I finish Spider-Man in this now playing assassin Creed, one thing I recommend please buy the warranty with Best Buy. God forbid drop it so you could get a new one replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my boyfriend for Christmas, When I tell you he love that thing so much. He takes this game everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I think the people complaining about lag don’t have their wifi properly set up. If you can hardwire your ps5 and make sure the Portal is running on 5ghz, you shouldn’t have much of an issue. I am running tri band mesh router and don’t have any hiccups. It’s great when someone wants to play on the tv or I want to lay in bed. No complaints from me!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    10/10 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! It’s so much better than using my iPad and mobile app. The screen is excellent quality and it’s well made! I’ve really enjoyed it. Only thing that would make it better would be to be able to connect any type of Bluetooth headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENTERTAINING MACHINE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is immaculate! It’s great for a person on the go like me, I play this thing at work while I’m in the car and even when I am on the toilet lol this thing go everywhere with me THANK YOU SONY KEEP UP THE GREAT WORK!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was. Represented badly or people don’t take the time to read carefully. This was never meant to be any but what it’s meant to be. This portal is amazing in every way as long as you have a great connection. Recommended to used of you have to two option on WiFi to use the 5GHz option. Make sure you ps5 is connected to the same one as well or even better to use Ethernet. No laughs runs smoothly. Still get the hiccups but minor

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The Protal is so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is this is the best way to remote play the PS5. Its essentially a dualshock controller with a screen. The screen even though it isnt OLED is bright and vibrant. The remote play experience will vary based on your internet speed but for me on my 5ghz signal it works really good. I dont have my PS5 hardlined either. I havent tried it away from home yet so i cant speak on that as of now. Great device great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a multiple household child . My son travels back and forth from his mothers to my house . This has definitely helped !

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Maybe NOT worth the price tag for everyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the backbone in terms of visual and build quality, but the fact that it cant be used at all without a wifi connection is a bit of a bummer. Still playing games that dont require split second reaction speed still makes this a must have piece of tech when you dont want to be sitting in front of your ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for handheld gaming playstation fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence on buying this but i should have gotten it sooner. It's a great ad on to the Playstation when you don't want to sit in front of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad ...just a extension of the ps5 , basically to play anywhere around the home, or close to the ps5 . Absolutely NOT like the psp ...It does not have a game port , it is only to mirror the playstation 5 system itself and play in another room . Screen is very noiceeee comfortable controls, if you are a geek nerd as myself it's cool to have but not a necessity to play . Enjoy stay safe stay humble .

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    PlayStation Portal is ok if you have the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a great add-on device for the PS5. Usability is limited to high speed internet connections which can make for lackluster gameplay in random hotspots. The 8 1/2 inch screen delivers a sensational visual experience but the distance between hand grips is too far for a comfortable hand position.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 CONSOLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves portable PS5. It was a birthday gift.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing POrtal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. I am playing anywhere. I used this last month a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device for gaming away from home. Takes a little time to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on the need for this since I’ve never used remote play. But with a little man who likes to play spiderman at all times I’m now able to have him use the portal while freeing up the living room tv. I hate that it lacks Bluetooth but overall I’ve had zero issues with connecting and using. I’ve even tried it on the WiFi where I worked and it played flawlessly. This wasn’t needed but I’m glad I got it.

    I would recommend this to a friend