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Customer reviews

Rating 4.5 out of 5 stars with 7008 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 7,008 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome I have no issues with mine I love it. I can play my PlayStation anywhere now using my Hotspot from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to PlayStation 5 as long as you kee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the PlayStation family as long as you have fast internet. As long as you keep your expectations real you will enjoy this product. It’s not revolutionary, but, it’s great for those times when you want to play and somone wants to watch TV. Main drawback is lack of audio choices since there’s no Bluetooth. Also I wish it could turn your PlayStation on and off. You have to keep your PlayStation 5 in rest mode to be able to start a remote session. There is very little lag as long as you have a strong WiFi signal and screen resolution is nice even though it’s not 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Quick & Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming, quick, easy and fun. He definitely loved his gift!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation heaven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks,as long as you have internet where you are you can play your favorite games. Of course faster internet the smoother the experience. I have noticed minor skipping seldomly which will no doubt be fixed with a patch im sure. Overall though games feel more emersive than ever and often preform flawlessly. Picture quality and haptics are top notch as well as the triggers its like taking your controller with you on the go even has the blue light up the sides- a nice asthenic. If you can get your hands on one do it ignore the people that say it sucks they clearly dont see its true purpose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great streaming console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it u really need a good internet conection to play on it. Over all is pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation got this one right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at 1st to say the least I didn’t kidnap on this train until very recently when they pushed the update to allow you to stream from the PS Cloud that made this purchase worthwhile as it truly now works on the go as I need it. Caught it on sale but at regular price this is a steal for quick handheld gaming…

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Great for being on bed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure you have good internet, other than it’s better than expected! I highly recommend, it has been an incredible experience. Very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is awesome. Especially since they added the cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal is amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation is amazing! There’s only one TV in the house, and when it’s in use I switch to the handheld and can play anywhere in the house peacefully.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Now my PS5 is working like a Switch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great. Experiencing no connection issues. Now I'm able to play my PS5 anywhere in my home or on the go. Please note you have to have a dependable Wi-Fi network and a ps5 to connect to in order to play. I give it four stars because you are not able to connect any Bluetooth headset. You have to buy a special PlayStation link headset for that. However, it does have headphones jack for corded headset. All in all, I am glad PlayStation made this accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Remote Play experience:

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld streaming device receives largely positive reviews from owners who understand its purpose. However, it is also criticized for its limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving having this on the go instead of having to keep taking the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! I was expecting this to be glitchy and difficult to connect but have not had that experience at all. Awesome display too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It is what I was looking for but had issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is great for what I wanted it for playing off tv while retaining PS5 controller functions the main issue comes with it being a streaming device, sometimes it works like a charm others it struggles to much to be playable, I do love it because it is a way for off tv play which sometimes I find myself to tired for TV play but want to play PS5, it definitely helps me with my backlog.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, I gave it to my brother and bought another one

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS5 Game Streaming Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gives me a way to play my PS5 games away from home. AmThe Dualshock vibration, large screen, and stereo speakers keep me fully immersed, I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the portal by having the ps5 controller design. The connection was stable as long as your near your router. I recommend for people who share a tv where their ps5 is connected and can still play their ps5 anytime while another person is using the tv. I don’t think it will work well outside or traveling depending on the internet connection. The portal is a companion device and don’t expect much other than being able to walk around the house and play your ps5 games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love using the PS Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for the past couple of days now and it's honestly great to use around the house. I have my PS5 hardwired in our office, but sometimes I want to continue playing my game on the couch or even in bed. There is a SLIGHT delay, but the graphics and everything is amazing. You have to get used to the delay for games like COD, NBA 2K, and FC24. Overall really great product. Can't wait to use it while traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit love the fact that when I’m away from home it comes in very handy as long as I have a strong internet connection but now with the new streaming capabilities even if I can’t connect to my PS5 I can still game on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing even with hotspot, can even stream directly to it without a ps5 if you have a ps premium subscriptions

    I would recommend this to a friend