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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7048 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 7,048 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent handheld gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use while i was outside of the house . It's a great quality handheld gaming device. But you can't watch movies on it bit other then that the gaming is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    psp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it works great easy to use and a great thing to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has awesome resolution battery lasts a while

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this remote portal for my BF when I tell that he loved it. He told that it is practically easy to carry. He takes it everywhere, and you download your games( by paying them) then you can use them at any time. When he charges it really least long.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Meh.... Love the design, controls, even screen is good for the size. But if you do not have decent wifi coverage around your house, it does notnwork well. Sad to say, but I do not recommend, I wanted to love this so much.... But not very useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an open box team. A+++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great portable device for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. A must if you’re having to share the TV. A bonus if you have PS plus premium and play streamed games from anywhere. If it can be helped, make sure to have your PS5 hardwired to your router/modem. Happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product especially after the update 100% worth it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Remote Player Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is laggy if you have a bad wifi signal make sure your PS5 is plugged in with a lan cable and change your settings to 1080p on the PS5 for remote play. It needs an update so you can watch movies saved on your PS5 plus it would be nice if you could use you own wireless headsets instead of the PlayStation ones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with the Portal. I have bigger hands and this is so much easier for me to use than a tiny Backbone. Wish it had an LED screen instead of LCD, however, the screen is bright and crisp. Very lightweight. Aside from an itty bitty amount of lag, the connection has been great. Both my home and my workplace have very good internet connection. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing I really like it just wish I can use you it without turning my game on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, the screen is a great size the picture is amazing just like playing on a tv.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works well but no Bluetooth?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough as long as you are on a strong Wi-Fi network. Can lag from time to time when the signal isn’t strong. Why they made this without Bluetooth capabilities to sing wireless headphones is beyond me. I believe it works with the PlayStation brand wireless headphones, but I should be able to use what I already have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    playstation portle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with good wifi so no problems. i used it while on vacation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my ps5 amazing to go around the house and not just sit in one corner

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Update surprise)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After system update i can play more than 200 games without ps5) all what I need it's PlayStation Plus Premium. Long time battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing. Being able to play my PS5 games while traveling or when im laying in bed while it is in a different room is amazing. It is surprising comfortable in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well love this so much definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good PS5 accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its little issues, but over all great. Makes playing on the couch while partner watches TV a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like it as much as I do. It's a very nice light weight device that mirrors your PS5. I work at night and there are lots of quite slow times on my job. The PlayStation portal is perfect in these slow situations. I use my phone as a hot spot and synch it to the portal. It runs perfectly just like I'm playing at home on my desktop unit. I love it!

    I would recommend this to a friend