Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7050 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 7,050 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good PS5 accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its little issues, but over all great. Makes playing on the couch while partner watches TV a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this device!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like it as much as I do. It's a very nice light weight device that mirrors your PS5. I work at night and there are lots of quite slow times on my job. The PlayStation portal is perfect in these slow situations. I use my phone as a hot spot and synch it to the portal. It runs perfectly just like I'm playing at home on my desktop unit. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product especially with all the updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal is just what I wanted!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal has been a great accessory to my PS5 and has worked better than I expected. I was a little wary of streaming from my console, but I haven’t had any issues. It’s great to be able to play in bed or in another room if my main tv is being used by someone else. I haven’t had a chance to try it away from home using my phone hot spot, but I understand it also should work great that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for those longer games

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Is it perfect? No, you need a strong wifi or you'll lose image quality, drop frames, or some sound will hiccup. But when it's working it's a wonderful extension to my PS5. I love what they did with the controller part and the lights. It's exactly what I need to get into the smaller less intense games like Octopath Traveler. I definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming tool. Definitely stepped it up since its release

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the Portal “only” plays your PS5 games but it does it so well (assuming you have pretty good wifi). So far I’ve only used it at home but I’ve used remote play for years on my phone and iPad. I expect this to be a much better experience once I can travel with it. Only thing I would really knock it for is not having some kind of browser to be able to login on hotel wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal review.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… it was rough at first, trying to play it on WiFi that’s when I went and got the Ethernet cord and the connection was way better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    A life saver for price as a add on

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son like it i have PlayStation 5 in family room so am sure he injoy playing the game elsewhere which i could hsve used it for a controller and game console at first but overall it good to touch and come in handy for it design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition for one TV families.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is an awesome device if you are in the target demographic. I use this when the TV that my PS5 is hooked up to is being taken by my wife of child. You could use a dual sense and an iPad or pc, but to me it’s way better using the handheld. The one thing I dislike is the lack of headphone support for wireless headphones

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to be unable to impress with their handheld options. The PS is so great that I keep hoping they can nail a handheld system, but this is not it. We got it for my daughter for Xmas and the connection was glitchy, the screen images were subpar and the whole experience was laggy if that makes sense. At under $200, it’s not terribly expensive, but if you’re hoping to be able to play your PS5 games outside of your house or even in another room in your own house, don’t hold your breath that this is going to be what you hope it will be, it isn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Playstation Portal Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good purchase for those hardcore Playstation users who own a PS5 and travels a lot. There are some steps to make this handheld run smoothley but once you do those steps, this becomes a game chanager and a very good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to play far from home but you also need a good internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great life line... The games go on.!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on my part, with the Ps Portal update I'm in truly great position to continue my gaming, when my wife takes over the television, which is often, I believe she does it on purpose. But now.... Thank you PS PORTAL.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good use it alot and it is great quality. Perfect gift

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this great for being able game from different areas of the house. The switch has been a big win for me because of the mobility, this gives the same experience bit with the ability to play games from my PS library. Big win in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It looks so good!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was super skeptical about how this thing would perform. At home, sitting in bed playing Diablo 4 was amazing, but that was just my home network. Traveling, connecting in a hotel, fingers crossed: I could play Diablo 4 just as well. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal to happiness

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as long as you have solid internet somewhere it works perfectly as a remote player. I’ve never had a problem and it’s a great addition to the PlayStation Eco System.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love ittt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best decision ive ever man, it is useful when it comes to the big PlayStation you don’t have to sit up and play it you could play the portal

    I would recommend this to a friend