Customer Ratings & Reviews

If you like the ability to game around the house, this is perfect. It is helpful when your significant other is using the TV, or you're just in a different spot, like watching a baby monitor or tending to the grill! Also good if you have some downtime between projects, or when you're on vacation. Haven't had significant connectivity issues in the home.

It was the best decision ive ever man, it is useful when it comes to the big PlayStation you don’t have to sit up and play it you could play the portal

This system is very handy for a nice switch over from your tv, to your hand held device. For being a father to able to be able to game as my child can watch tv is amazing. The transition to the portal is fast and easy to set up. I have recommended this to many friends with them buying the system as well.

This is perfect for me. All i have to do is grab and play.

Cool product . Unfortunately i didn't have a ps5 to connect it to. I disnt realize you needed one..i should of did more research on this. But i didn't

As I've moved into the next stage of life (fatherhood) I was looking for a product that would still allow for me to game from time to time with the limited personal time I have. The Playstation Portal is the exact product I was hoping for! Easy to setup, online play was smooth, and a great travel companion no matter where you are traveling. So far extremely happy with the product!

If you have a lot of ps games its worth it, only thing is its got to be connected to wifi all the time

Fantastic device perfect for traveling or if you want to relax in bed and still game

I love this model, it's very practical and ergonomic. The screen size is perfect for not missing any details.

I bought it for my boyfriend for Christmas and he loved it. I recommend it more for when you want to play solo games I don’t really recommend it for games like Rivals, Apex, Battlefield etc, because it is a slight delay.

I love everything about the PlayStation 5 portal. I enjoy gaming comfortable on my portal anywhere, because sitting in front of my tv all the time in order to play my game kind of sucks so im Sony came up with their brilliant ideas usual. I also want to say bestbuy is the best site to order electronics and etc.

This has been a game changer for me. I never had time to game. Always entertaining kids. The has given me a chance to get a game in here or there when I have a minute. Connection is great and controls are smooth! Great buy!

Was able to snag this during the holdiay deals and so far for it’s everything I expected and more. I had no idea I could also stream games from my library! It’s a great companion device as lokg as you have an internet connection you are all set to play a ton of games!!

Awesome little device by sony that lets me play my ps5 in bed while my fiance sleeps! Screen is beautiful - only negatives are I wish the sticks were full size, streaming games isn't allowed (Makes sense since youre already streaming from the device though) and changing brightness is a bit cumbersome while playing

It's a great product unfortunately even with my fiber optic Internet any slight loss in signal results in unplayable quality and lag. I think with cloud it would have better use

This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

Great experience at Best Buy. The staff was helpful and knowledgeable, and they made sure I found exactly what I needed. Checkout was quick, prices were fair, and the store was clean and organized. I also appreciate the easy pickup and return process. Definitely recommend.

I got this so that i can play while my wife watches her programming on TV. I can play from any room in the APT. I love the large vibrant screen. Fits nicely in my hands. Pairing to my PS5 console was easy. NO COmplaints.

This works great, love the design and love to do cloud gaming without tv

Enjoy the product but it needs very good wifi to work properly. I went out and bought a decent gaming router and it still struggles. There truly is nothing like being able to kick back in bed with some headphones playing some fallout 4(addicted right now like everyone else who watches the show) or Last of Us remastered.