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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 7,051 reviews
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort. Easy. Playstation! Enjoy to play on the couch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s extremely fun. Works very well! As long as you have a solid internet connection and your PS5 isn’t downloading anything, it runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my first hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first hand held purchase pretty cool cool I love it Thanks Bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    The PS portal 1 month later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an excellent device with a few drawbacks like the fact that it is limited since it only does one thing and if you don’t have a PS5 than it’s more or less a 200$ paperweight but as long as you have a decent connection to your PS5 it’s not bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The perfect gift for him,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is extraordinary and easy to handle, even my 4-year-old son found it easy; it is quite adaptive, and above all, you can take it everywhere and follow the game lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome way to play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when you share a tv with kids or roommates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my moms bf for Christmas and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BestBuy Where All Needs Are Token Care Of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Best buy is the best place for all my electronics needs. With my total tech i couldn't imagine going anynwhere else

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the pS5 portable no problem with it .I could play any games I want

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ULTIMATE GAMING ACCESSORY FOR PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation Portal is everything I could possibly imagine. Be enabled to play games on the go. Delivers a different experience when it comes to gaming. Wi-Fi is needed to use the portal. However, you do not need to be on your home wi fi to use it. With the playstation portal gaming does not stop no matter what. Lastly, For full awareness you have to have already owned a playstation 5

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great add on for the PS5.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 accessory! Must have if the TV your PS5 is connected to is shared. Love being able to play games like Baldurs Gate 3 from anywhere in my house. Just make sure you have a strong and consistent internet connection. Device is comfortable to use and feels well built. A bit annoying that there isn’t Bluetooth capability but there is a standard headphone jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great secondary device to your PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Some connection issues, but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good. Some connection issues, but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with it’s value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an extension of your ps5. Need to have a good wifi to fully utilize this handheld device.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Everything i wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and performs great! I can take my ps5 anywhere i want now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play PS5 games in the go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely meant for those who want to play their PlayStation 5 games when on the go. I would strongly recommend you do your research though if this is worth it for you as it differs between each individual. Only cons I’ve actually had was that it wasn’t an OLED screen and being that I had a OLED tv I was spoiled. Overall I would still strongly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine.. its screen is awesome and feels good in your hands.. you can holdit for a long timewithout getting tired.. however it doesnt have cloud play making this pretty much dependant on awesome wifi .. if multiple people are on devices good luck ..i have the highest speeds and it struggles mightly..

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread! I Love that I can play on the go and do so many other things from the comfort of my Handheld!!! I Love my PS5 but I also Love my New BFF!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my husband for Christmas and he loves it.! Definitely recommend it.! Especially if you’re always on the go or even if you want to lay in bed next to your spouse. Great invention.! Might buy one for my son.

    I would recommend this to a friend