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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 7,052 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good, but no Vita or Switch.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great at what it does as a streaming ONLY device, you can’t download games to it. Even handels some FPS well (I have played a lot of Helldivers 2 and Destiny 2), and makes grinding some levels be for bed easy. Also yiu have to have your PS5 hardwired with a LAN cable, if yiu don’t the latency can get had to deal with. 

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PSP review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it by the pool while the kids swim.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very helpful, this product I would recommend to anybody and I have been very happy with it. Make sure you have good internet connection.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is great for in house use as well as outside the house use and connection. The only downfall of this product is that if the WiFi you want connected needs a secondary browsing source you can not connect. That’s the only change I’d make to this product or if possible apply to an update to allow for better connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment imo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought inwoukld by this and try it iut and hust return it if it wasnt up to par, but as soon as tou turn it on you will never want to put it down! I started off playing it at work with LTE hotspot and itt was pretty sweet. Rhe resolution is better with a good connection of course but it serves its purpose with me! Get one when you can! This think has caught fire quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fun, has some connectivity issues but works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Psp portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well with ps5! Great to have this gadget! I can play ps5 games anywhere in the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My brother loves it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my brother as a surprised. He was surely surprised and loves it. I can’t get him to put it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal for home & those gaming while traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an awesome device! The PS Portal is the perfect companion to your PS5. The device connects flawlessly via a strong Wi-Fi Connection. The Portal is perfect for those who like to have game sessions away from home or like to play while a TV where the PS5 is connected is being occupied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better when it is connected directly to your WiFi monitor but great product for the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my purchase and would very much highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    The technology is just not there yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    build quality is great so is the screen but definitely make sure you have good internet if you plan on streaming from your PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson to play in the car on a long road trip he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing keeps me busy and entertained when at my daughters tennis practice or when wife is watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect travel device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling……. Must but ………. Better that back bone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming on the Go with PSP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for the release of this item and was a little disappointed that it wasn't "stand alone" enabled..But Sony has taken care of that and it now is.. Great gaming device!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It does what it’s supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this item does exactly what it says it does, I’ve experienced some problems with connectivity. Most of the time it gets resolved by resetting the ps portal, but it’s kind of annoying having to do that every time I wanna use it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo it easy to use easy to connect and very easy play with or with out a PS5 as long as you have a PlayStation plus account

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Love that I my son can use the hand held console when he is out of town for work as opposed to having to pack up his whole system.

    I would recommend this to a friend