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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7055 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 7,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the playstation portal, When there is great wifi it works like a dream, just need to figure out how to keep my ps5 on from time to time. Still no complaints, a definite great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome! Plays all my games no problem. Graphics and sound are great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    ps5 on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is many good and bad on this. you will definitely need stable internet on both ends, due to lag issues or connectivity. my PS5 is connected for best performance. please read up on youtube to be sure this is the purchase for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard a lot of bad things online about the portal and how it wasn’t workin properly like advertised but I was proven wrong because it works for me perfectly fine and is great with cloud streaming and playing my ps5 remotely

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good portable game device, i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved thanksI really like this—it’s a very good product. I use it outside of the state where I live, and I like it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A couple features away from perfect but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have good internet and WiFi for this to play well. If you do it’s pretty sweet. It would be 5 stars if the usb port supported audio out. Shane on PlayStation for not including that basic functionality. Other than the usb audio thing though it’s pretty nice to have, I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    El PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend especially if you have a PlayStation at home and always traveling. Just make sure you have good WiFi whenever using

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud Streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud Streaming update really made this thing, as long as you have Premium PS Plus, it’s a great addition to the PS5. If you have premium, you don’t even need a PS5, you could get away with just cloud streaming games.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Recommend it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good tbh,it would be nice to use it without wifi and you need high speed wifi to run the games specially if u play online!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    Gaming on the Go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen size!!! Super comfortable to use and super convenient!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very interesting I enjoyed using I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget when traveling or at work very light and clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for Dad life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great for my lifestyle and easy to setup. Pick up from Best Buy was easy and would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what it should. Makes gaming on the go a true experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good experience, quick and efficient with a pick up order. Overall had a great first experience with the pick up option, definitely recommend and will do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved the game he got really exited when i got home with it. He plays the game after he gets from school but first he needs to finish he's homework and then he can play the game for only 2 hr.And he is very happy after he plays the game connected to the PS5. And i'm happy also to se my grandson happy as well. I thank Best Buy for my grandson happiness. Tks. Robert Sanchez

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great if you have perfect wifi in your house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simplely a WiiU tablet in sleek form. Honestly its a hood start to a trend in gaming. Rather it needs to a wifi or a NFC type device, it is yet to seen. When i home with no one else, performs at A level. When the house is full and late night, it starts to hitch up a lot frequently. Beats not playing at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Good, but could be better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was enjoyable. I got this for gaming on the go around the house. At first the device was amazing and ran good while I was close to the WiFi router, but when trying to use it in other rooms, I encountered input lag and latency issues. For reference we have fiber internet and none of our other handhelds experience anything like this. So I think this is a good idea for someone that just wants to chill in the room with their router and use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sony portable remote player Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good devise. Weight is light on hands. easy to hold. Good quality.

    I would recommend this to a friend