Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 7,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun gadget, works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, serves exactly the purpose I wanted it for. If the kids have on some movie they've watched many times before, I can play some games while they mouth the words to Trolls 2 for the 80-something time. Feels mostly like the regular PS5 controller. Great for a casual gamer like me. Not a necessary accessory, but a nice thing to have.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice item to have to play PlayStation games on the go. Wish it would hold a internet connect a bit better though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great when everything works, which is rare.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has problems with connecting almost Everytime I try to use it. Lags more often than not. When it works correctly and runs smoothly, it is awesome. As a pick up and play device, it falls short. I wouldn't recommend it to someone else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, i would recommend this to a friend when you don’t feel like turning on the TV and you just wanna lay in bed!

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Streaming is only so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has excellent ergonomics and haptics with the spotty nature of fluctuating wireless signals. For a device that costs 150-200 dollars less than an entire PS5, it really should be a 1080p HDR oled panel that is able to run PS5 games natively, but instead what we are getting is a decent remote streaming device that requires ownership(and power-on) from a network-connected PS5. Your mileage may vary, but in my 5 or so hours with the device, i had no disconnects, although i most certainly experienced audio crackle, streaming artifacts(at 60fps) and severe input lag in the 100’s of milliseconds. Remote play and cloud gaming simply isnt ready for prime time, but overall this device does what it has set out to do, and thats provide remote playability of PS5 games when a direct tv connection isn’t immediately available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can just pick it up and play my PlayStation even if someone else is watching the TV or playing something else on the TV it works great it has a wonderful picture. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson LOVE this item, the best buy. I couldn't have pick a better gift for him. It's also perfect for on the go and keeps him busy and calm which helps me when I'm busy taking care of my situations.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good to Great Wi-Fi IS a MUST!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil device with some warts. The concept and the price are perfect for what you get. But you MUST have rock solid Wi-Fi in order to maximize the value of this thing. I wish you could tether this device via a wired connection. That would be dope.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great device, still needs to improvement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is of good quality, buttons and sticks feels like the real PS5 controller. Screen is sharp and bright. Speakers could have been better placed. Requires strong internet connection. Caution: Currently doesn't connect to public Wi-fi (ones that require web browsers) like hotels and some coffee shops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nathan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Just connect to WiFi and I’m able to play the games in console back at home, this is great for kids on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great accessory to the PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mortar so good. Took it with me on vacation to Aruba and I didn’t have a strong enough WiFi connection to play it. But at home it a beast. I thought about returning it but I won’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better have good Internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go or at home highly recommend

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for all Sony lovers, even Xbox lovers. The games provided are nice and updated.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dad friendly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gaming father and it sucked to only be able to play the ps5 at my desk. If your a father youd know you wont be able to play straight without hearing "dada" " daddy help me". WITH THIS PORTAL I CAN PLAY WITH THE BOYS ALL AROUND THE HOUSE WHILE BEING A DAD!! this is great for the dads that are always needing to be walking around.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playing with ease

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable game out there easy to setup and take on the go and your banks to play all your favorite games in the palm of your hands what’s better than than no more lugging your PlayStation around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More Fun than I thought

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, feels good in your hands and is surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    More gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful is an understatement.Now I can play anywhere in my home.lightweight and easy to hold all while wireless.Connects with WiFi and your PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I loved using this system. Kept me away from the tv

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Remote and nothing more

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good at what it does. It allows you to play games on your PS5 when you’re not sitting in front of the TV next to your PS5. (Yes you NEED a PS5 also to use this). My biggest gripe, it does NOT support Bluetooth headphones. Hope you have an old RCA headphone or the new proprietary headphone / earbuds from Sony. Other than that, I haven’t noticed any meaningful lag, but I have been playing this in my house, so, make what you will of that. Oh, and I was unable to edit how the touch screen works, I have to tap it twice for it to operate the Touch Bar on the PS5 controller. I would have loved to change it to one touch, maybe I’m missing something. Final thoughts, if you’re a tech junky like me, I recommend getting it, otherwise, don’t. Wait for something that can play games natively and also support PS Remote, like the PS Vita that had its own games and it also let me remotely connect to the PS4 to play games when I was away from home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing more conducive to being a blue collared, single parent, gamer than having the convenience of laying in bed, sitting on the porch or soaking in the tub even. Than being able to do all that while playing PS5!! Thank you Best Buy.

    I would recommend this to a friend