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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 7,052 reviews
  • Rated 5 out of 5 stars

    Marriage saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I get to use my PlayStation again and my wife gets the TV still

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love using my PS Portal around the home as my ps5 is upstairs in the bedroom, so if the kiddo and wife are downstairs in the living room I can game out while they are using the living room tv. Definitely make sure your ps5 system is hardwired to your internet, it helps the Portal to run much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Alternative gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal it's great. I get to enjoy my ps5 in the comfort of my bed or in my favorite chair when I don't want to spend all my game time sitting at my desk. Its not a true portable console but it's better than nothing at the moment great alternative in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld as long as they keep up with updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Accessory for continue playing.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, definitely is not for everybody but if you are looking a secondary experience for your Playstation 5 set up is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh i wish the joysticks was bigger but it comes in handy when i dont im at work or at a friends house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift 4 the gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and price. Fun for me and my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great extension of the at home system to have away from home!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portable is great for me. I can play games while others get to watch tv. Suites my needs but understood why it wouldn't work for other people who want a Portable device outside their home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Best used at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great around the house, but I've tried traveling with it and the wifi couldn't keep up. Wouldn't recommend unless you're gonna play games at home in a different location from your setup.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the portal is awesome for gaming on the go the only thing I don’t like is that we can’t use Netflix or YouTube to watch movies like we do on the PS5 but overall it’s pretty cool.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 2 out of 5 stars

    Meh!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony should really reconsider how cloud gaming works for this unit, even with high speed internet 300mbps Up & Down still had connectivity issues with the portal playing remote play was even worse , no one needs to be an IT Network Technician with a CCNA certification to troubleshoot just to play the game by changing settings on router and the console. Xbox got it right even with 3rd party had held devices and playstaion with their own proprietary unit still got it wrong!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DAWG THIS THING RULES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big handheld gaming enthusiast, the switch lite is my favorite console. Now imagine that but with your PlayStation. Idk what everyone was on about, this is the coolest thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it or hate it, no in between

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I love this thing sometimes I want to throw it across the room. This is not your old psp. The new streaming options are great. Do not recommend for games that require precise timing like 2k or call of duty.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels great, but playing PS5 games streaming or remote takes a lot of connectivity and lags even with very good wireless signal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps getting better and better. Every update from Sony adds new life to this thing. Honestly its such a simple concept but it works so well. 10/10 (granted you need to have a reliable internet connection.)

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5 Console In Your Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote ps5 handheld. It plays all your games you have downloaded on your ps5. The screen is really nice games look great. The ps5 needs to be in rest mode or completely on for the remote handheld to connect via wi-fi .Highly recommend this product if you want to play ps5 without being in front of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it when my husband is watching tv and I don’t have to interrupt his shows

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this product I quite frankly did not enjoy it due to the connectivity issues. Through my research I’ve discovered that the issues has be corrected and may purchase this again after returning it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    A good, but limited device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, albeit limited device. I was surprised how well it worked at home, although having an Xfinity wifi router means there are limitations. Even in the same room, the wireless signal doesn't always connect. I also couldn't get it to function while I was away form the house -- it simply wouldn't connect. The device essentially requires a strong non-ISP provided router, so there will be that added cost. Other than that, it's a nice second screen to use to play Final Fantasy while watching things on the main TV.

    No, I would not recommend this to a friend