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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 7,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstaion Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS Portable and its great to use when i dont want to play with the console directly. Been playing as i lay in bed it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely great product,easy to use ,an awesome gift for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it the wife hates it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does more than I expected it would. I Love it and the wife hates it. That should tell you all you need to know. Great screen with wonderful graphics and the connectivity is perfect. Never put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying every moment with his PS Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good performance, nice screen

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great way to play PS5 games remotely. The screen is big and has great picture quality for an LCD. It runs very smoothly. Would've looked better with an OLED screen, but that would increase its cost. Overall excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    PS5 titles remotely with strong wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    neat device if you have great wifi and hardwire connection to your ps5. Battery life is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation on the go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my trip to Japan. This was awesome to use on the airport and airplane. I had little to no connectivity issues. Great for wanting to play on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted one but never thought of it's usefulness. With family coming over for the holidays and being told I have to "get out of my cave" (hahaha my room) I can have this out, be around people, and play on my PS5 without being in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such great value!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe this is only $200. I can play anything cloud streaming while my husband is on the ps5 or i am away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been nice to have on my roadtrip however some lag in the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great purchase works good, battery life is wonderful, and you can bring it with you anywhere. The only downside i would say is that you need a good Wifi connection to play anything but other than that I would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice addition to the.PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have high speed internet this very cool piece of tech may be for you. It does have limitations such as no bluetooth and no web browser or ability to load streaming services. Really strange in that regard. Hoping they correct with firmware/software updates.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have the money it’s cool, honestly not much u can do besides remote play/ you need a 180$ subscription without remote play, just not that worth it tbh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for gamer dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new dad its been so hard to play the way I always have in my life. As soon as I saw this I knew it was for me. I originally got it just to play single player games knowing streaming isnt best for online or wuick reaction games but it works surprisingly well even for those, love this thing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 2 out of 5 stars

    Meh. It get’s the job done 60% of the time

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I mean it gets the job done but the connection is sometimes very poor. Sometimes it glitches out. But it gets the job done when u don’t wanna sit and play you can just lay down and play it does get the job done. But sometimes after a hour of play the portal disconnects and does not re connect until the next use? Like when i’m playing a game it disconnects me in the middle of it then i try and reconnect and it doesn’t so i reset it and still nothing, i usually go off of it for a day and it starts working again but this has to be fixed. Good Idea. Bad Excecution

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this ps portal has been awesome on connecting to the ps5. However, I have Ethernet connected and strong WiFi on portal when away and still face the issue of lagging. I have fiber optic internet at home and 300mbs download and 175 upload. I feel that when I owned a backbone I faced less lagg

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Portal to you PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process was a breeze and the built quality was great. Would definitely recommend this to someone wanting to play away from their desk setup or TV screen. The digital touchpad (on screen) was a let down for me, and I would prefer for the touchpad to be incorporated somehow similar to the dualshock 5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gadget ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and best gadget ever loved it gaming

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift. Was a little difficult to get connected and has to have a strong wifi for it to work well. It has worked great since we were able to connect it to home wifi and the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal is great if you have kids.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal works good for what I need it. Having 2 kids and not an extra TV to be able to play some games and having this makes it easier for me to play my games and my kids to watch their movies.

    I would recommend this to a friend